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PCT - Observation Unit - Days

Endeavor Health · Elmhurst, IL · $19.71–$28.58 an hour · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you worked in a fast-moving setting.

What they are checking: Whether they stay accurate when there's lots of turnover.

You'll work every third weekend and on a holiday track. How does that fit for you?

What they are checking: Whether they can commit to the rotation.

Tell me about a time you made a short hospital stay feel better for someone.

What they are checking: Whether they care about the patient experience, even during brief stays.

What would you do

On an observation unit, patients usually stay a short time while doctors decide next steps. How does that change the way you work?

What they are checking: Whether they keep pace with quick admissions and discharges and help keep beds flowing.

How do you help get a patient ready to go home quickly and safely?

What they are checking: Whether they help with belongings, transport and comfort so discharge isn't delayed.

A patient is frustrated because they don't know why they're still here. How do you respond?

What they are checking: Whether they listen, show empathy and get the nurse to explain.

About the work

A new patient arrives from the ED. What do you do first?

What they are checking: Whether they get vitals, settle the patient and tell the nurse quickly.

Many observation patients are here for chest pain. What would you watch for?

What they are checking: Whether they know new or worse chest pain and shortness of breath need urgent attention.

What vital signs would make you call the nurse right away?

What they are checking: Whether they know abnormal ranges and act quickly.

How do you clean and prepare a room for the next patient?

What they are checking: Whether they know how room readiness affects patient flow and infection control.

Practice this interview out loud.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $19.71 - $28.58 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position : Patient Care Technician - Observation Unit • Location : Elmhurst Main Hospital Campus - 155 E. Brush Hill Rd., Elmhurst, IL 60126 • Full-Time : 36/hr per week • Hours : 7:00am-7:30pm with every 3rd weekend and holiday track What you will do: The Patient Care Tech, under the directions of a Registered Nurse (RN) and, according to established procedures, performs patient care tasks and patient care procedures necessary to provide for the care, comfort and safety of patients. What you will need: • Education: N/A • Certification: Current CPR Certification issued by the American Heart Association • Experience: Successful completion of an accredited nursing assistant training course or minimum six months of previous patient care experience or equivalent or completion of one nursing clinical rotation • Successful completion of care Companion Course within six months of hire when course is required by the department. • Unique or Preferred Skills: Excellent interpersonal skills including teamwork, ability to prioritize, ability to receive and follow through on directions. Benefits (For full time or part time positions): • Premium pay such as shift, on call, holiday and more based on an employee’s job (for eligible positions) • Incentive pay for select positions • Opportunity for Annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, and Vision options • Tuition Reimbursement • Free Parking at designated locations • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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