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This position has closed. Northwestern Medicine removed this listing from their careers page on Oct 5, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Patient Care Tech Observation Unit Casual Nights

Northwestern Medicine · Huntley, IL · Part time · Health Care Provider

Posted Sep 15, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Casual nights at Huntley. How does that fit your life?

What they are checking: Honest fit with the arrangement the posting states.

Tell me about noticing a change in a patient the nurse had not seen.

What they are checking: Whether they watch patients, since techs spend the most time with them.

What would you do

An observation unit turns over faster than a regular floor. What does that mean for a tech?

What they are checking: Whether they understand the setting, which changes the shape of the shift.

You take a set of vital signs that are clearly abnormal. What do you do?

What they are checking: The posting names reporting abnormal findings, and it is the most important thing a tech does.

How do you decide what to do first when your nurse and two patients all need you?

What they are checking: The posting names prioritization and working under stress directly.

The posting says you manage the overall unit workflow. What does that mean on a night shift?

What they are checking: An unusually broad line for a tech role, and worth checking they read it.

How do you answer a call light or a phone well when you are already behind?

What they are checking: The posting names telephone, intercom and call lights with an expectation of manner.

How do you help a patient with personal care while keeping their dignity?

What they are checking: Whether they have thought about what this work means to the patient.

A patient asks you why they are here and not admitted. What do you say?

What they are checking: Whether they know the limit of their role and pass it to the nurse.

The posting calls this role a liaison between the unit and other departments. What does that look like at night?

What they are checking: A named duty that is harder overnight when fewer departments are staffed.

Practice this interview out loud.

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Practice this out loud

The full job description

As published by Northwestern Medicine.

The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the supervision of an RN performs basic patient care activities. Responsibilities: • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating. • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. • Assists with keeping patient rooms clean and orderly. • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations. • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change. • Serves as liaison between patient care units and all other patient related departments. • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient. • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis. • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis. Required: • High School Diploma or equivalent • Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students with one semester of clinical completed • American Heart Association Basic Life Support (BLS) Preferred: • Phlebotomy experience • Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.