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Lead Nutrition Services - Food & Nutrition, Full-time, Days

Northwestern Medicine · Huntley, IL · Full time · Health Care Provider

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to correct a coworker who used to be your peer.

What they are checking: Whether they can lead fairly and firmly, a common challenge for new leads.

Tell me about a time you kept a team calm during a busy rush.

What they are checking: Whether their leadership style keeps people steady and productive under pressure.

What experience do you have in hospital food service compared with restaurants or other kitchens?

What they are checking: Whether they understand how hospital food service differs, with diets, patient trays and infection control.

What would you do

You'll direct the kitchen and cafe crew during your shift. How do you set up the team at the start of the day?

What they are checking: Whether they can assign tasks, check staffing and plan ahead so patient meals and cafe service both run on time.

Two people call out right before lunch service. What do you do?

What they are checking: Whether they can reshuffle tasks, jump in and protect patient meals as the top priority.

A patient's family complains that the food is cold and late. How do you handle it?

What they are checking: Whether they take ownership, find the cause and follow up instead of blaming another shift.

What would you do if you found food in the cooler that wasn't labeled or dated?

What they are checking: Whether they follow rules and fix the problem, not just throw it out without addressing the cause.

About the work

Hospital patients have special diets like low sodium, diabetic or texture-modified. How do you make sure the right meal reaches the right patient?

What they are checking: Whether they understand diet orders and tray accuracy, since a wrong tray can harm a patient.

The posting requires Certified Food Protection Manager certification within 180 days. What food safety practices do you watch most closely?

What they are checking: Whether they already know temperature control, cross-contamination and allergen handling.

How do you train a new kitchen worker on hospital food safety rules?

What they are checking: Whether they can teach standards clearly, since hospital food safety is stricter than many restaurants.

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The full job description

As published by Northwestern Medicine.

The Lead Nutrition Services position reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: • Directs and coordinates activities of kitchen/cafe workers and the preparing, cooking, and serving of foods for the hospital patients, personnel and visitors during his/her designated shift. • Performs other duties as assigned. Required : • High school graduate or equivalent • Certified Food Projection Manager (CFPM) within 180 days of hire Preferred: • Two to three years’ experience in hospital and/or food service industry • Previous supervisory experience Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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