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Operations Supervisor

US LBM · Superior, WI · $27.00–$29.00 an hour · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to correct an employee for not following safety rules.

What they are checking: Whether they enforce safety consistently, even with people they like or experienced workers.

Tell me about a time you led a team that included people older or more experienced than you.

What they are checking: Whether they can earn respect from experienced coordinators and leads rather than relying on title.

How do you develop your coordinators and leads so they can handle more on their own?

What they are checking: Whether they build their team up instead of making every decision themselves.

What would you do

Sales promised a customer a same-day delivery that your schedule cannot handle. What do you do?

What they are checking: Whether they can work with sales to find a solution without blowing up the rest of the day.

Inventory counts in your area are coming up short. How would you find out why?

What they are checking: Whether they look at receiving, picking and recording errors in a methodical way before assuming theft.

A delivery driver calls in sick on your busiest day. How do you cover it?

What they are checking: Whether they can reshuffle people and routes quickly and communicate changes to customers.

About the work

How have you built a daily work schedule that balanced deliveries, pickups and yard work with limited staff?

What they are checking: Whether they can plan labor and trucks so the store meets its goals without wasted overtime.

How do you keep forklifts, trucks and other equipment in good working condition?

What they are checking: Whether they keep up preventive maintenance so equipment failures do not stop operations.

What reports would you look at each week to know whether your area is running well?

What they are checking: Whether they manage with data on costs, deliveries and safety, not just gut feeling.

How do you keep costs down in your area without cutting corners?

What they are checking: Whether they can find savings in routing, labor and waste while keeping service and safety intact.

Practice this interview out loud.

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The full job description

As published by US LBM.

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of our local brands. As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow. . A Brief Overview The Operations Supervisor supervises and coordinates activities of Operations Coordinators and Leads. Pay Rate: $27.00 - $29.00 per hour What you will do • Oversee all work activities of functional area. • Establish work schedule and develop cost effective plan to meet store operations goals. • Schedule and coordinate deliveries and/ or pick-ups. Coordinate this schedule with sales and shipping departments. • Maintain equipment and machinery. • Work to ensure a safe work environment and encourages adherence to safety guidelines. • Prepare and verify reports as applicable. • Monitor the safety of the work area and ensures adherence to the guidelines. • Monitor inventory and costs of assigned area. • Responsible for supervising a team of 4+ associates (direct and indirect reports), with responsibility for budgeting, goal setting, and performance management, including providing feedback and input on hiring and terminations. Required For All Jobs • Perform other duties as assigned. • Comply with all policies and standards. • Adhere to Company’s commitment to workplace safety. • Participate in and complete assigned trainings. Education Qualifications • High School Diploma required. Experience Qualifications • 1-3 years of experience supervising workers and work groups in a related work environment (i.e., warehouse, lumber yard, etc.) required. • Experience supervising a workforce of 15 to 50 subordinates. Skills and Abilities • Ability to develop, promote and maintain good customer relations. • Must have a good understanding of OSHA requirements. • Excellent written and oral communication skills. • Ability to maintain good housekeeping and safe working environment. • Proficiency in leadership duties including excellent professional communication skills and an ability to motivate a team in a challenging and fast-paced environment. • Excellent teamwork & customer relationships. . Click Here for Information Regarding Our Benefits Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

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