Jobs › Old Dominion Freight Line

Operations Supervisor

Old Dominion Freight Line · Montgomery, IL · $75,552–$94,440 a year · Full time

Posted Aug 25, 2026 · We last checked this listing on Oct 6, 2026

Apply at Old Dominion Freight Line

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you turned around a team that was underperforming.

What they are checking: Whether they can find the cause of poor performance and lead people to fix it.

Tell me about a time you had to make a quick decision without all the information.

What they are checking: Whether they can act confidently in a fast-paced setting and adjust later.

Tell me about how you've trained or developed someone who later moved up.

What they are checking: Whether they invest in people's growth, which supports the company's promote-from-within focus.

What would you do

How do you plan a shift so freight gets out on time and safely?

What they are checking: Whether they think ahead about staffing, volume and equipment instead of reacting.

A driver tells you a truck feels unsafe but you're short on equipment. What do you do?

What they are checking: Whether they put safety first even when it creates a scheduling problem.

How do you coach a worker who's fast but makes too many mistakes?

What they are checking: Whether they can balance speed and accuracy in how they develop people.

How do you keep morale up during peak season when everyone is tired?

What they are checking: Whether they can inspire people, which the posting highlights.

How do you handle a customer service failure that happened on your shift?

What they are checking: Whether they own the problem and fix the process behind it.

How do you make sure your team follows safety rules consistently?

What they are checking: Whether they enforce standards fairly and lead by example.

What would you do if two departments needed your crew at the same time?

What they are checking: Whether they can set priorities and communicate them clearly.

About the work

What numbers would you look at to know how your shift is doing?

What they are checking: Whether they connect safety, quality, efficiency, cost and service to daily decisions.

Practice this interview out loud.

Offer builds a real interview for this exact role at Old Dominion Freight Line from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Old Dominion Freight Line.

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD. Take the next step in your career with a leadership role that puts you at the heart of a fast-paced, dynamic environment. As an Operations Supervisor at Old Dominion Freight Line, you’ll play a key role in keeping our operations running smoothly, leading a dedicated team, ensuring efficiency, and delivering top-tier service. This is more than just a management position; it’s an opportunity to inspire, problem-solve, and drive success every day. With a strong focus on training and career development, we’ll equip you with the tools to grow as a leader. Old Dominion Freight Line is currently recruiting for an Operations Supervisor. Our Supervisor will be responsible for managing a shift or section in a service center while maintaining and achieving the department/shift and service center and/or company standards for safety, quality, efficiency, cost, service and delivery, training and development and housekeeping. Responsibilities: • Monitors and evaluates the safety of each employee daily, trains on safety processes as needed • Monitors and evaluates the safe and efficient planning, loading and unloading process of freight throughout the shift • Monitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the day • Monitor and maintain housekeeping within the shift to ensure safety and productivity • Manages, assigns and supervises pickups and deliveries to employees in the area to ensure proper utilization and development of employees, equipment, loading and unloading while meeting OD and customer expectations • Closely works with the Service Center management to ensure alignment in meeting daily/weekly/monthly and yearly business objectives • Provide instruction, analyses, suggestions and ideas for the improvement of operations within the shift, department and facility • Provides positive and constructive feedback to employees on a continual basis regarding ROI, MPH, stops per hour, return shipments, missed shipments, delivery/pick up errors, overall productivity, etc. • Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA compliance, and DOT compliance • Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight are being used • Strive for continuous improvement in all areas of service center operations • Operates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movement • Complete forklift job training knowledge and uses a forklift as necessary within the service center • Conducts daily shift meetings • Makes quick and informed decisions based on the volume levels and communicates schedule to affected employees • Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists • Comprehends and ensures compliance with company and government regulations • Works assigned shift/s as needed, must be available to work depending upon customer pick up and delivery schedules. • Uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with associates, customers and team members verbally and through other computer operating systems • Complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms. • Responsible for staff within department including hiring and disciplinary action Qualifications: • High School Diploma or equivalent. • Some college preferred. • 2 years of experience with operations, preferably in the transportation industry • Supervisory experience preferred • Working knowledge of AS400 and Microsoft Office • Good verbal and written communication skills Strong interpersonal skills • Bachelor’s degree preferred • Strong interpersonal skills Compensation Range: The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, skill level, and state/local wage requirements. ($75,552-$94,440) Working Days: Monday,Tuesday,Wednesday,Thursday,Friday, Working Shift: Evening Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting. Join the OD Family Today! As a Full Time member of our Family, you and your family are eligible to receive: • Great Health Benefits including a Zero premium medical plan for employee only coverage • Vision & Dental • Short Term & Long Term Disability • Flex Spending Accounts • 401k Retirement plan with company match and additional company annual discretionary match opportunity • Life Insurance • Wellness Program • 12 Days Paid Time Off • 9 Paid Holidays including a birthday holiday • Tuition Reimbursement for Drivers and Technicians • Training and growth opportunities to build a career • We prioritize our OD family of employees • Ability to advance through our promote from within philosophy • National Career Opportunities Available at our 260+ service centers Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). If you have questions regarding this posting or require assistance with the application process, please click here for contact information.

Apply at Old Dominion Freight Line

More operations supervisor roles