Jobs › Old Dominion Freight Line

Technology Trainer

Old Dominion Freight Line · Forest View, IL · $99,853–$124,816 a year · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a training class that didn't go well. What did you change?

What they are checking: Whether they reflect on results and improve their teaching.

Tell me about a time you had a difficult learner in a class.

What they are checking: Whether they handle frustration or resistance patiently and keep the group on track.

What would you do

A dock supervisor says their team can't spare time for training. How do you handle it?

What they are checking: Whether they can work with operations to find training time that fits the business.

How do you work with the technology team when the application keeps changing before launch?

What they are checking: Whether they keep materials current and consistent through changes.

Give me a two-minute explanation of how to do a simple task in a program you know well, as if I'm a new user.

What they are checking: Whether they can teach clearly on the spot.

How would you learn OD's freight applications well enough to teach them?

What they are checking: Whether they plan to learn the business context, not just the screens.

About the work

How do you figure out what users actually need to learn before you build a class?

What they are checking: Whether they do a needs analysis instead of teaching every feature.

Walk me through how you'd design a course for a new application rolling out to service centers.

What they are checking: Whether they can plan agendas, materials and practice that fit real job tasks.

How do you make training materials easy to understand for people who aren't comfortable with technology?

What they are checking: Whether they write clearly and use visuals and steps that match the audience.

How do you know if your training actually worked?

What they are checking: Whether they measure effectiveness, which the posting asks them to monitor.

How do you keep course content consistent across many classes and trainers?

What they are checking: Whether they manage the quality of content through its whole life cycle.

Practice this interview out loud.

Offer builds a real interview for this exact role at Old Dominion Freight Line from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Old Dominion Freight Line.

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD. Identify training needs for OD users, design course content and materials and conduct training classes on applications provided by OD Technology Primary Responsibilities • Assist, support and coordinate with OD Technology staff in identifying the training needs of OD users • Interact with the OD Technology team to design course content related to applications • Prepare easy to understand training material including class agenda, instructional material, and training aids • Conduct training classes for OD users on applications provided by OD Technology • Communicate with departments and service center management to schedule training • Monitor training sessions and trainees to ensure effectiveness • Ensure the quality and consistency of course content throughout the course life cycle • Coordinate with other internal training groups to maximize scheduling and effectiveness • Some communication with external customers to demo OD products Job Qualifications Education: • Bachelor’s degree in Computer Science or related field Experience: • 4+ years of training experience with custom developed and off-the-shelf applications • Demonstrated proficiency with Microsoft Office products. • Experience with eLearning instructional design tools such as Camtasia. • Demonstrated proficiency with document creation tools such as Affinity. • Excellent interpersonal skills • Excellent verbal and written communication skills • Excellent presentation skills • Salesforce CRM experience a plus Compensation Range: The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level, and state/local wage requirements. $ 99,853 - $ 124,816 Working Days: Shift and hours to be determined. Working Shift: Shift and hours to be determined. Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting. Join the OD Family Today! As a Full Time member of our Family, you and your family are eligible to receive: • Great Health Benefits including a Zero premium medical plan for employee only coverage • Vision & Dental • Short Term & Long Term Disability • Flex Spending Accounts • 401k Retirement plan with company match and additional company annual discretionary match opportunity • Life Insurance • Wellness Program • 12 Days Paid Time Off • 9 Paid Holidays including a birthday holiday • Tuition Reimbursement for Drivers and Technicians • Training and growth opportunities to build a career • We prioritize our OD family of employees • Ability to advance through our promote from within philosophy • National Career Opportunities Available at our 260+ service centers Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). If you have questions regarding this posting or require assistance with the application process, please click here for contact information.

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