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Outside Sales Representative

US LBM · Superior, WI · Full time

Posted May 19, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a contractor account you grew. What did you do to earn more of their business?

What they are checking: Whether they know how to grow share of wallet with a construction customer through service and trust.

What do you do to stay current on building products and pricing?

What they are checking: Commitment to product knowledge, which builds credibility with builders.

How do you plan your week between cold calls and serving existing accounts?

What they are checking: Time management across new business and account service.

Tell me about a time you lost a sale. What did you learn?

What they are checking: Honesty about losses and how they adjust their approach.

What would you do

How would you go about winning a builder who's buying from a competing lumber yard?

What they are checking: Prospecting and relationship strategy beyond simply offering a lower price.

A delivery shows up wrong and the contractor's crew is standing around. What do you do?

What they are checking: Owning problems quickly and coordinating with the yard to fix them.

How do you handle a customer who is behind on paying their account?

What they are checking: Comfort with collections, which the posting includes, without losing the relationship.

In markets like Amery or Superior, what matters most to local builders?

What they are checking: Understanding local relationships and service in smaller markets.

About the work

How do you prepare an accurate quote for a builder's house package?

What they are checking: Product and takeoff knowledge so quotes are right and profitable.

How do you coordinate project schedules and deliveries with a busy contractor?

What they are checking: Coordination skill that keeps material arriving when crews need it.

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The full job description

As published by US LBM.

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of our local brands. As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow. . A Brief Overview The Outside Sales Representative generates and secures new sales to increase the profitability of the company. This position maintains existing accounts while generating new business through cold calls and following leads. What you will do • Promote, sell, and secure new accounts for the company. • Provide existing accounts with necessary products, time, and information. • Assist with the selection of products best suited to customer needs. • Prepare, coordinate, and communicate price quotations, terms of sales, delivery dates, and service obligations to customers/contractors. • Resolve customer complaints and problems. • Assist in the collection of accounts receivable. • Coordinate project schedules, contractor schedules, and material deliveries. • Prepare and input orders as necessary. • Informs company of competitive prices, products, and area-related information. • Maintain current knowledge of daily and monthly sales and their relationship to budget and margin goals. • Research and order special products as necessary. • Estimate materials from blueprints supplied by customer/contractor. • Adhere to Conflict of Interest or Non-Compete agreement if in place. • Comply with Company’s attendance policy by maintaining regular and predictable attendance. Required For All Jobs • Perform other duties as assigned. • Comply with all policies and standards. • Adheres to Company’s commitment to workplace safety. Education Qualifications • High School Diploma or GED required. Experience Qualifications • 3 years of sales experience in building materials or related industry required. Skills and Abilities • Working knowledge of building materials industry and products, ability to negotiate prices and contractual agreements. • Estimating from blueprints, ability to use calculator and computer. • Strategic Mindset – Seeing ahead to future possibilities and translating them into breakthrough strategies. • Plans and Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals. • Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals. • Collaborates – Building partnerships and working collaboratively with others to meet shared objectives. • Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. • Must be able to walk throughout yards, plants, and offices. Licenses and Certifications • DL NUMBER - Driver License, Valid and in State required upon hire. Travel Requirements • 50% Travel. . Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

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