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This position has closed. Cardinal Health removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Operations Supervisor (2nd Shift)

Cardinal Health · Elgin, IL · $76,700–$109,400 a year · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coached an employee whose performance was falling short.

What they are checking: Whether they coach with specifics and follow-through, not just warnings.

Tell me about a time you had to make a decision quickly without your manager available.

What they are checking: Whether they can own decisions on their shift and explain them later.

This shift is Sunday to Thursday and ends when the work is done. How do you keep your team motivated on long nights?

What they are checking: Whether they understand engagement on hard schedules and its effect on turnover.

How do you hand off to the next shift so nothing gets dropped?

What they are checking: Whether they communicate clearly across shifts about open issues.

What would you do

How would you start a second shift to make sure pick, pack and ship run safely and on time?

What they are checking: Whether they plan the shift with clear assignments and checks rather than reacting all night.

An associate is injured on your shift. Walk me through what you do.

What they are checking: Whether they put care first, then follow reporting and investigation steps.

A customer's urgent order is at risk of missing the truck. How do you handle it?

What they are checking: Whether they protect customer service while keeping accuracy and safety.

How do you handle a team member who is popular but keeps breaking safety rules?

What they are checking: Whether they enforce standards consistently, even when it's uncomfortable.

About the work

Which efficiency and quality metrics would you watch during the shift, and what would you do when one slips?

What they are checking: Whether they monitor numbers in real time and act on them, as the posting expects.

How do you make sure pharmaceutical products are handled to quality standards on your shift?

What they are checking: Whether they understand that errors in medical distribution can reach patients.

Practice this interview out loud.

Offer builds a real interview for this exact role at Cardinal Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Cardinal Health.

Shift: Sunday - Thursday, 1:30pm - 10:00pm (or until work is complete) What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. Job Summary The Supervisor, Warehouse Operations supervises a team of Associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for a day or night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health’s customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence. Responsibilities • Supervises the daily work assignments and performance of Group Leads and Associates. Tracks efficiency and productivity metrics to determine which tasks are behind- and ahead-of-schedule, and provides hands-on guidance to Associates to ensure that pick, pack, and ship tasks are completed correctly and safely. • Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete. Tracks employee attendance and ensures necessary employee headcount to achieve objectives. • Monitors continually productivity and quality metrics including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others. Regularly reports on team performance to the Manager, Warehouse Operations. • Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations. Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders as necessary. • Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations. Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area. • Conducts performance evaluations and provides one-on-one feedback to encourage Associates’ development. Identifies Associates capable of working as Group Leads. Creates performance improvement plans for staff and administers discipline when necessary. • Participates in the interviewing and selection of new Associates and provides trainings during employee onboarding. Qualifications • 4-8 years of experience, preferred • High School Diploma, GED or equivalent work experience, preferred • PIT experience is preferred What is expected of you and others at this level • Coordinates and supervises the daily activities of operations or business staff • Administers and exercises policies and procedures • Ensures employees operate within guidelines • Decisions have a direct impact to work unit operations and customers • Frequently interacts with subordinates, customers, and peer groups at various management levels • Interactions normally involve information exchange and basic problem resolution Anticipated salary range: $76,700 - $109,400 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. • Medical, dental and vision coverage • Paid time off plan • Health savings account (HSA) • 401k savings plan • Access to wages before pay day with myFlexPay • Flexible spending accounts (FSAs) • Short- and long-term disability coverage • Work-Life resources • Paid parental leave • Healthy lifestyle programs Application window anticipated to close: 11/9/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

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