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Onsite Service Technician - Flint, MI

JBT Marel · MI · Remote available · Full time

Posted Sep 10, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found the root cause of a problem that others had been patching for a while.

What they are checking: Whether they dig past quick fixes, which matters when they own a fleet's reliability over time.

Working on site alone means you are the face of JBT Marel. How do you build trust with a customer's team?

What they are checking: Whether they communicate proactively and follow through, since the relationship depends on them daily.

Tell me about a time you supported a system upgrade or retrofit. What did you learn?

What they are checking: Whether they can handle vehicle modifications carefully without disrupting a system that is running production.

What would you do

You would be the full-time on-site support for a Formova AGV system in Flint. How would you spend your first week?

What they are checking: Whether they would learn the system, the fleet's condition and the customer's people before changing anything.

How do you balance scheduled preventive maintenance with on-call breakdowns when you are the only technician?

What they are checking: Whether they can protect preventive work so the fleet does not slide into constant emergency repair.

The customer's AGV lead wants a quick fix, but you think a vehicle needs to come out of service. How do you handle it?

What they are checking: Whether they can explain risk clearly and hold a safety position while respecting the customer's production needs.

About the work

An AGV keeps losing its position on the same stretch of the route. How do you troubleshoot it?

What they are checking: Whether they check navigation, sensors, floor conditions and system settings in a logical, repeatable way.

What is your experience with AGVs, robotics or other automated vehicles or equipment?

What they are checking: Whether their electrical and mechanical background transfers to vehicle hardware and system software.

How would you track parts inventory and orders so a common failure does not leave a vehicle down for days?

What they are checking: Whether they plan stock levels around failure history and lead times rather than ordering only when empty.

How do you document repairs and maintenance so trends show up over time?

What they are checking: Whether they record work in a way that reveals repeat failures and supports better decisions.

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The full job description

As published by JBT Marel.

At JBT Marel, what we do matters , we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. This position is responsible for providing full-time on-site technical support for a Formova AGV System located in Flint, MI. This support will include AGV and AGV System troubleshooting and repair, preventive maintenance of the AGV fleet and resolving issues with AGV hardware and overall system functionality. On a given day, you may: • Perform regularly scheduled preventive maintenance services as well as on-call maintenance for the fleet of JBT AGVs currently in operation • Diagnose and repair vehicle and vehicle/system related issues • Assist in upgrades/retrofits requiring vehicle modifications • Assist with AGV component repairs when/if necessary • Monitor and maintain on-site parts inventory and parts orders • Provide AGV systems operations support for new / modified systems and start-ups • Work closely with Customer AGV Leads as it relates to training, troubleshooting, and meetings as needed. • Provide on call support for critical business impacting outages The incumbent must stay current with the latest designs, features and equipment that Formova offers. The organization's matrix environment requires tact, diplomacy and strong prioritization skills to accomplish the numerous, often conflicting, daily support requirements. The incumbent needs to be able to respond to emergency situations which may require schedule changes/adjustments based on the customer's needs Candidate must live in or near the Flint, MI area. Most work will be performed at a customer site located in Flint, MI. We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth! Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Use of Technology in Our Hiring Process JBT Marel uses technology‑assisted tools, including artificial intelligence (AI), to support the review of applications. These tools help our recruiting teams identify skills and experience relevant to the role based on job‑related criteria. All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent, and inclusive hiring practices globally. Equal Opportunity Employment: (only for US posted roles) JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524. #LI-EB1

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