JobsAdvocate Health

Medical Assistant or LPN Scribe - Dermatology

Advocate Health · Menomonee Falls, WI

Posted Sep 14, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to room a patient, get vitals, and gather history all before the provider walked in, and something threw off your timing. What did you do?

ability to manage the prep sequence and adapt when clinic flow gets disrupted

Tell me about a time you caught an error or missing piece of information in a chart before the visit, or you noticed something didn't match what the provider said. What did you do?

attention to detail and accuracy under the pressure of real-time documentation

Describe a time the clinic got backed up and you had multiple patients waiting. How did you decide what to handle first?

prioritization and composure under frequent interruptions, which the posting flags directly

Tell me about a time you had to build rapport quickly with a patient who was nervous or upset, maybe about a skin condition or biopsy result.

interpersonal skill and bedside manner specific to a dermatology patient population

Technical

Walk me through how you'd document a dermatology visit in real time while the provider is talking to the patient. What's your process for keeping up without slowing things down?

whether the candidate understands the real-time scribing workflow and can multitask under pace pressure

In dermatology you'll see procedures like cautery, biopsies, or scratch testing. What's your comfort level assisting with those, and what have you actually done hands-on before?

honest assessment of procedural experience versus what the role requires

What's your experience with electronic medical record systems, and how quickly do you usually pick up a new one?

technical adaptability, since this role requires fast, accurate EMR use without formal scribe background necessarily

Walk me through how you'd prep a chart before a patient visit when you know the provider is going to want prior records or outside test results.

proactive chart preparation skills and anticipating provider needs

What does aseptic technique mean to you, and can you give an example of a lab procedure like a wound culture or strep test where it mattered?

basic clinical competency and infection control knowledge required for the MA/LPN duties

Situational

Say a patient asks you a question about their diagnosis or treatment plan while you're rooming them. What do you say, and when do you loop in the provider or nurse?

understanding of scope of practice boundaries and when to escalate

How do you make sure a patient understands what a scribe is and why you're in the room typing while the doctor talks to them?

communication skill and patient comfort management, since the posting specifically calls this out

If a provider gives you a verbal order for a follow-up test or referral but you're not sure exactly how they want it entered, what do you do?

judgment about when to clarify versus guess, and respect for order accuracy

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 02090 AAH Menomonee Falls - Dermatology Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: Monday, Tuesday, Wednesday, Thursday 7:00 - 4:00 Fridays OFF MUST HAVE MA OR LPN ** Scribe Training Provided** Pay Range: $22.90 - $34.35 You will be helping patients live well by: • Assisting physician/clinician in documenting details of the patient visit via the electronic medical record, and performs other related clerical duties to increase physician/clinician effectiveness, efficiency, and productivity for improved patient flow and satisfaction. Effectively communicating and ensuring the patient's clear understanding of the scribe role, in order to enhance the patient's experience and comfort level. • Preparing and rooming the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e. chief complaint, allergies, and/or medications). • Performing laboratory procedures (i.e. strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions/infection control guidelines. • Assisting the physician/advance practice provider (APP) with procedures and surgeries such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc. • Administering routine medications, under physician/APP orders, which may include but are not limited to immunizations, antibiotics, vitamins and topical agents. • Providing basic patient instructions on the performance of routine tasks or skills. Following through with necessary procedure or test requests, pre-approved care algorithms, new appointment times and referrals to other facilities or services. Referring questions to registered nurses and physicians/providers per scope of practice guidelines and relays information back to patient as directed. • Communicating with physicians and other members of the health care team to ensure smooth clinic flow and makes adjustments as necessary. Effectively communicating accurate and timely information with the patient. • In accordance with policy, preparing and assembling medical record documentation/chart for physician prior to patient visit. Anticipating physician needs for patient visits by obtaining internal and external previous medical records and test results. Ensuring that all elements of documentation are complete and accurate. • Entering the patient room with the physician/clinician during patient visit to capture and transcribe medical record documentation in real time using electronic medical record applications. Documenting the physician/clinician's communication with the patient using appropriate medical terms and phrasing. • Preparing (pends) orders including follow-up testing, lab orders, medication orders, consults and/or referrals and the associated diagnosis to be connected with those orders. Documenting the correct follow-up instructions and level of service designation based on the physician/clinician's direction. Assisting in data entry from devices or other sources. • Completing medical records for each encounter ensuring accurate and timely documentation. Under physician/clinician direction, updating patient history and other pertinent health information in the patient record. Preparing and sending all documentation for review and approval. Licenses & Certifications LPN: Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required. MA: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required. Degrees MUST HAVE LPN : Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing or MA : Completion of an accredited or approved program in Medical Assistant Knowledge, Skills & Abilities Proficient computer skills including keyboarding, navigation within a windows operating system, use of electronic mail and electronic medical records systems. Excellent communication (written and verbal) and interpersonal skills. Ability to develop rapport and maintain positive relationships with a variety of patients, family, staff and physicians. Good organization, prioritization and problem solving skills. Ability to multi-task with frequent interruptions. Sign On Bonus Grow your career and your bank account. This position is currently eligible for a sign-on bonus! If a two-year commitment is signed, you will receive a $2,500 bonus on a paycheck following your first 90 days of employment. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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