JobsAdvocate Health

Medical Assistant or LPN - Medical Specialties Float Pool

Advocate Health · Waukesha, WI

Posted Aug 30, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

This float pool covers Summit, Waukesha's two sites, Hartland, and Mukwonago, and you might not know which specialty clinic you're walking into on a given day. Tell me about a time you had to adjust quickly to a new environment or team with little notice.

whether the candidate can actually handle the core demand of this job, which is constant context-switching between unfamiliar clinics and teams

Describe a time a patient was anxious, upset, or difficult to work with. How did you handle the interaction?

compassion and de-escalation skill under real pressure, not just textbook empathy language

Tell me about a time you had to keep a patient's information confidential in a situation where it would have been easy to slip, like talking with family members or coworkers.

understanding of HIPAA and patient confidentiality in practice, not just as a policy they can recite

When you're new to a clinic's team, even for just one shift, how do you build trust quickly with the providers and staff you're working alongside?

interpersonal skill and self-sufficiency, since float staff often get little onboarding time at each site

Technical

Walk me through how you take and document a full set of vital signs and a health history for a new patient before the provider comes in.

basic clinical competence and whether their intake routine is thorough and consistent, not just fast

What is your process for administering a medication or vaccine, from checking the order to documenting it afterward?

whether they follow safety checks like the rights of medication administration rather than working from memory or habit

Tell me about a specimen collection or point-of-care test you've performed. What steps do you take to make sure the result is accurate and properly labeled?

attention to detail on lab procedures where errors directly affect patient care

Every specialty clinic likely uses the electronic health record a little differently. How do you make sure your documentation stays accurate and complete when you're moving between different workflows all week?

comfort with EHR systems and discipline around documentation despite constantly shifting routines

How do you prepare a patient for an exam or procedure so the provider can move efficiently once they walk in?

whether they understand their role in keeping clinic flow moving, which matters a lot in a fast-paced float position

Situational

Say you're floating at a site you've never worked before and a provider asks you to do a task you're not sure is within your scope there. What do you do?

judgment about scope of practice and willingness to speak up rather than guess in an unfamiliar setting

If a patient becomes physically agitated or unsafe during a visit, what would you actually do in that moment?

whether they understand safety intervention protocols like verbal de-escalation and know when to call for help

You're scheduled for a shift at one site and get a call that morning saying you're needed somewhere else instead. How do you handle that kind of last-minute change?

flexibility and reliability, since this role has no fixed site and minimal guaranteed hours

This job involves lifting up to 35 pounds, doing sliding transfers of 150 pounds with help, and being on your feet most of the day. Tell me about your experience with patient transfers and physically demanding tasks like this.

realistic self-assessment of physical capability and safe body mechanics, since this is a physically demanding role

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 09120 AMG Summit - General Administration Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: Zero assigned float medical specialties position for an MA or LPN. Schedule is Monday–Friday with no current weekend or holiday requirements. Typical hours are 8:00 AM–4:30 PM, unless otherwise requested. Minimum requirement is one eight-hour shift per month. The float pool staffs locations in Summit, Waukesha (two sites), Hartland, and Mukwonago. Pay Range: $21.85 - $32.80 Job Description Summary: Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants and Licensed Practical Nurses must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions. Where You Will Work : Aurora Medical Group (AMG) is part of Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. Actual compensation offered in the Pay Range of $21.85- $32.80 for an MA or $24.10 - $36.15 for an LPN and will be based on factors such as qualifications, skills, relevant experience and/or training. We’re Looking For: Licensure or Certifications • LPN: Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. • MA: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Degrees: • GED or HS Equivalency Diploma. • LPN: Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing • MA: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.  What You’ll Do: As a Medical Assistant or Licensed Practical Nurse , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.  As a key member of the ambulatory care team, you will: • Welcome patients and support their transition into care. • Take and record vital signs, medical histories, and health screenings. • Prepare patients for exams and assist providers during procedures. • Administer medications and vaccines as directed. • Perform lab-related tasks including specimen collection and point-of-care testing. • Document care accurately in the electronic health record. • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. • Maneuver foot pedals on carts or machines. • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. • Must be able to respond quickly to changes in patient and/or unit conditions. • Physical Abilities Testing may be required. • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. Ready to Take the Next Step: Apply Now! Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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