Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Neuroscience Clinic
Posted Sep 15, 2026 · We last checked this listing on Sep 20, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
Behavioral
Tell me about a time a patient was anxious or in pain and you had to calm them down before an exam or procedure.
bedside manner and de-escalation skill, important given the complex neuro and spine patient population
Tell me about a day where the schedule got completely thrown off by a full clinic or an urgent add-on. How did you keep things moving?
ability to stay organized and calm under the volume swings mentioned in the schedule note
Describe a time you had to work closely with a nurse or physician on a patient's care and you disagreed about something. How did you handle it?
teamwork and conflict resolution within a care team hierarchy
Tell me about a time you noticed a patient's condition changing quickly during a visit. What did you do?
clinical vigilance and appropriate escalation to the provider or nurse
Technical
Walk me through how you take and document a full set of vital signs on a patient before the provider comes in.
whether the candidate has a consistent, accurate clinical workflow and understands proper documentation in the EHR
What's your experience with specimen collection and point-of-care testing, and can you describe a time something went wrong with a sample and how you fixed it?
hands-on lab skill and whether they take ownership of errors instead of hiding them
How do you make sure everything you document in the electronic health record is accurate and complete, even when you're moving fast between rooms?
attention to detail and understanding that documentation quality affects patient safety and continuity of care
What steps do you take to protect yourself and the patient when you might be exposed to blood, body fluids, or hazardous materials?
knowledge of standard precautions and infection control practices
What does patient confidentiality mean to you in a day-to-day sense, working in a specialty clinic like this one?
understanding of HIPAA and practical privacy habits, not just textbook knowledge
Situational
A patient with a spinal cord condition needs help transferring from a wheelchair to the exam table and can't bear much weight. How do you handle that safely, especially if you're the only staff member around at that moment?
judgment around safe patient handling, knowing when to call for a second person, and physical safety awareness
If a provider asks you to administer a medication but something about the order looks off to you, what do you do?
willingness to speak up and follow safety protocol even when it might slow things down or feel uncomfortable
This clinic sees complex neurological and spine patients, some of whom may have cognitive or communication difficulties. How would you adjust the way you take a history from someone like that?
adaptability and patience with a population that may need extra time or different communication approaches
Are you comfortable being asked to cover the Oak Creek clinic when needed, and how do you usually handle changes to your normal routine or location?
flexibility and honesty about willingness to travel between sites
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As published by Advocate Health.
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