JobsAdvocate Health

Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Neuroscience Clinic

Advocate Health · Milwaukee, WI

Posted Sep 15, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time a patient was anxious or in pain and you had to calm them down before an exam or procedure.

bedside manner and de-escalation skill, important given the complex neuro and spine patient population

Tell me about a day where the schedule got completely thrown off by a full clinic or an urgent add-on. How did you keep things moving?

ability to stay organized and calm under the volume swings mentioned in the schedule note

Describe a time you had to work closely with a nurse or physician on a patient's care and you disagreed about something. How did you handle it?

teamwork and conflict resolution within a care team hierarchy

Tell me about a time you noticed a patient's condition changing quickly during a visit. What did you do?

clinical vigilance and appropriate escalation to the provider or nurse

Technical

Walk me through how you take and document a full set of vital signs on a patient before the provider comes in.

whether the candidate has a consistent, accurate clinical workflow and understands proper documentation in the EHR

What's your experience with specimen collection and point-of-care testing, and can you describe a time something went wrong with a sample and how you fixed it?

hands-on lab skill and whether they take ownership of errors instead of hiding them

How do you make sure everything you document in the electronic health record is accurate and complete, even when you're moving fast between rooms?

attention to detail and understanding that documentation quality affects patient safety and continuity of care

What steps do you take to protect yourself and the patient when you might be exposed to blood, body fluids, or hazardous materials?

knowledge of standard precautions and infection control practices

What does patient confidentiality mean to you in a day-to-day sense, working in a specialty clinic like this one?

understanding of HIPAA and practical privacy habits, not just textbook knowledge

Situational

A patient with a spinal cord condition needs help transferring from a wheelchair to the exam table and can't bear much weight. How do you handle that safely, especially if you're the only staff member around at that moment?

judgment around safe patient handling, knowing when to call for a second person, and physical safety awareness

If a provider asks you to administer a medication but something about the order looks off to you, what do you do?

willingness to speak up and follow safety protocol even when it might slow things down or feel uncomfortable

This clinic sees complex neurological and spine patients, some of whom may have cognitive or communication difficulties. How would you adjust the way you take a history from someone like that?

adaptability and patience with a population that may need extra time or different communication approaches

Are you comfortable being asked to cover the Oak Creek clinic when needed, and how do you usually handle changes to your normal routine or location?

flexibility and honesty about willingness to travel between sites

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 02405 AMG ASLMC: Neuro Spine - Surgery: Neurosurgery Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: Week 1- Tues/Wednesday/Thursday Week 2 Monday/ Thursday Typically, 8:00am - 4:30pm. Schedule could change depending on clinic volumes. No Weekends or Holidays. Need to be open to helping out at off-site clinic at Oak creek Pay Range: $21.85 - $36.15 Job Description Summary: Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants and Licensed Practical Nurses must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions. Where You Will Work : Aurora Medical Group (AMG) is part of Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. We’re Looking For: Licensure or Certifications LPN: Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. MA: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Degrees: GED or HS Equivalency Diploma. LPN: Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing MA: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.  What You’ll Do: Schedule: Week 1- Tues/Wednesday/Thursday Week 2- Monday/ Thursday Scheduled hours are typically 8am – 4:30pm however are subject to changes based on clinic volumes.  No weekends or holidays.  Seeking a candidate open to help cover offsite clinic in Oak Creek. As a Medical Assistant or Licensed Practical Nurse , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.  As a key member of the ambulatory care team, you will: • Welcome patients and support their transition into care. • Take and record vital signs, medical histories, and health screenings. • Prepare patients for exams and assist providers during procedures. • Administer medications and vaccines as directed. • Perform lab-related tasks including specimen collection and point-of-care testing. • Document care accurately in the electronic health record. • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. About This Location: The Aurora Neuroscience clinic is a premier facility located on the campus of Aurora St. Luke’s Medical Center at 2801 W Kinnickinnic River Parkway.  The clinic provides comprehensive, multidisciplinary care for a wide range of complex neurological, brain and spinal conditions focusing on both advanced nonsurgical management and innovative, minimally invasive neurosurgery options.  Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. • Maneuver foot pedals on carts or machines. • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. • Must be able to respond quickly to changes in patient and/or unit conditions. • Physical Abilities Testing may be required. • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. Ready to Take the Next Step: Apply Now! This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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