JobsAdvocate Health

Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Clinic

Advocate Health · Green Bay, WI

Posted Sep 8, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to give a vaccine or medication to a patient who was scared or resistant.

ability to combine clinical accuracy with patient comfort and de-escalation

Tell me about a time a patient or family member became upset or aggressive. What did you do?

real experience with verbal de-escalation, referenced directly in the physical requirements

Tell me about a time you caught an error, either your own or a coworker's, involving a patient's care or chart. What did you do?

honesty, accountability, and whether they speak up rather than stay quiet

What does being part of a care team with physicians, nurses, and other MAs or LPNs look like to you day to day?

how they see their role relative to others and whether they collaborate or work in a silo

Technical

Walk me through how you take and document a full set of vital signs on a patient who's anxious or in a hurry.

whether the candidate has a reliable, repeatable clinical process rather than shortcuts under time pressure

This clinic runs a lab shift most mornings, Monday through Thursday, from 7 to 1. Tell me about your experience with specimen collection and point-of-care testing.

actual hands-on lab competency since the schedule is explicitly built around lab duty

How do you make sure your documentation in the electronic health record is accurate when you're moving fast between rooms?

attention to detail and EHR discipline in a high-volume ambulatory setting

Describe your experience preparing a patient and assisting a provider during an in-office procedure.

comfort level and hands-on exposure with procedural assistance

How do you handle exposure to blood, body fluids, or hazardous materials in your daily routine?

whether they actually follow safety protocol rather than treat it as an afterthought

Situational

A patient's vitals come back abnormal right before the provider is about to walk in for a packed schedule. What do you do?

judgment about when to escalate versus proceed, and communication with the care team under time pressure

On Fridays you're rooming patients directly with a clinician all day. What does a smooth rooming workflow look like to you?

understanding of the pace and flow expected in a provider-paired rooming role

If you're behind schedule and still have three patients to room before lunch, how do you decide what to prioritize?

triage instincts and ability to stay organized without cutting corners on care

Family medicine clinics see everyone from infants to elderly patients in one day. How do you shift your approach between age groups?

flexibility and communication skill across a broad patient population

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 01120 AMG Willows - Family Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 32 Schedule Details/Additional Information: Monday - Thursday: 7am - 1pm - lab Friday: 7am - 4:30pm - rooming with clinician Pay Range: $24.10 - $36.15 Where You Will Work : Aurora Medical Group (AMG) is part of Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. Actual compensation offered in the Pay Range of $21.85- $32.80 for an MA or $24.10 - $36.15 for an LPN and will be based on factors such as qualifications, skills, relevant experience and/or training. We’re Looking For: Licensure or Certifications • LPN: Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and • MA: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Degrees: • GED or HS Equivalency Diploma. • LPN: Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing • MA: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.  What You’ll Do: Schedule: Monday - Thursday - 7am - 1pm & Friday - 7am - 4:30pm As a Medical Assistant or Licensed Practical Nurse , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.  As a key member of the ambulatory care team, you will: • Welcome patients and support their transition into care. • Take and record vital signs, medical histories, and health screenings. • Prepare patients for exams and assist providers during procedures. • Administer medications and vaccines as directed. • Perform lab-related tasks including specimen collection and point-of-care testing. • Document care accurately in the electronic health record. • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. About This Location: Our primary care physicians at Aurora Family Medicine in Green Bay, WI, provide the high-quality, personalized care you deserve.   Primary care   is the first point of contact in health care and our family medicine physicians are here to care for your entire family. Our address is 1565 Allouez Ave., Green Bay, WI. When you’re looking for primary care close to home, visit us in Green Bay, WI. Our team of family medicine physicians, along with our nurse practitioners, are committed to your health and wellness. We provide comprehensive preventive care, such as annual physical exams and vaccinations. We're also well trained in the diagnosis and treatment of acute illnesses and chronic diseases and can refer you to specialists if needed. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. • Maneuver foot pedals on carts or machines. • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. • Must be able to respond quickly to changes in patient and/or unit conditions. • Physical Abilities Testing may be required. • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. Ready to Take the Next Step: Apply Now! This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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