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Medical Assistant Dermatology

Mercyhealth · Woodstock, IL · $18.28–$28.69 an hour · Part time

Posted Sep 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a patient called upset about waiting for a biopsy result. How did you handle it?

What they are checking: Whether they show empathy and route the concern to clinical staff without giving results themselves.

How do you keep up when the schedule is packed with short visits back to back?

What they are checking: Whether they can room quickly and keep the provider moving without cutting corners.

Tell me about a time you noticed something important during rooming that the provider needed to know.

What they are checking: Whether they pay attention and pass on useful details rather than just filling in forms.

What would you do

This is a dermatology clinic in Woodstock. What kinds of visits and procedures do you expect to help with?

What they are checking: Whether they understand dermatology's mix of skin checks, biopsies, freezing lesions and minor surgery.

A patient is nervous about a full-body skin exam. How do you prepare them and protect their privacy?

What they are checking: Whether they explain the exam clearly, use gowns and draping well and respect the patient's comfort.

Dermatology often has cosmetic services or costs patients don't expect. How do you handle a conversation about payment?

What they are checking: Whether they can explain charges calmly and accurately, since collecting payment is part of the role.

About the work

Walk me through how you set up a room for a shave or punch biopsy.

What they are checking: Whether they know sterile setup, anesthetic, specimen containers and labeling for skin biopsies.

How do you label and send a biopsy specimen so it can't be mixed up?

What they are checking: Whether they follow strict specimen identification steps, since a mislabeled biopsy can lead to wrong treatment.

How do you explain wound care after a biopsy or lesion removal?

What they are checking: Whether they give clear aftercare steps and warning signs of infection in plain language.

What supplies are critical to keep stocked in a dermatology clinic, and how do you track them?

What they are checking: Whether they plan ahead for items like liquid nitrogen, biopsy kits and dressings.

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The full job description

As published by Mercyhealth.

ESSENTIAL DUTIES AND RESPONSIBILITIES • Rooms patients, collects assessment data and prepares patient according to specific need. • Assists in examination, treatment and other clinic procedures. • Assists with laboratory procedures, screening tests and QI projects. • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. • Schedules appointments and enters appointment date and time into computerized scheduler. • Conducts reminder calls to all patients. • Greet and directs patients, salespeople, and visitors. • Registers patients by verifying that patient's record is up to date and accurate. • Makes appropriate changes in computer system and on patient's chart. • Coordinates referrals for patients through insurance and other physician offices. • Collects payment from patients and issues receipt where applicable. • Prepares and maintains patient charts. • Maintains and orders supplies. EDUCATION AND/OR EXPERIENCE Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred. CERTIFICATION/LICENSURE Approved CPR or BLS certification required within 90 days. Medication injection training and pharmacology is a required competency to perform medication administration. OTHER SKILLS AND ABILITIES N/A LEVEL OF SUPERVISION Some independent judgment is required, but decisions are limited by standard practices or procedures. SUPERVISES N/A PAY RANGE: $18.28 - $28.69 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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