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Location Manager I

US LBM · Hayward, WI · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you developed a supervisor into a stronger leader.

What they are checking: Ability to train and direct managers and supervisors, as the posting describes.

What does good safety leadership look like in a lumber yard?

What they are checking: Commitment to safety around forklifts, saws and heavy material.

Tell me about a time you turned around a struggling location or team.

What they are checking: Whether they have a real leadership track record with improvement they can measure and explain.

What would you do

Sales, the yard and manufacturing are blaming each other for missed deliveries. How do you fix it?

What they are checking: Resolving operating difficulties across departments and finding the real cause.

How do you assign staff when the yard is slammed and the counter is quiet?

What they are checking: Flexible staffing based on production and service needs.

A major builder account threatens to leave over pricing. How do you respond?

What they are checking: Balancing margin and relationships when key accounts push back.

How do you balance the local brand's culture with the processes of a large national company like US LBM?

What they are checking: Whether they can respect long-standing local customer relationships while still following national company standards.

About the work

You'd manage a location with sales up to 15 million dollars a year. How do you keep track of whether the store is profitable week to week?

What they are checking: Business sense about margin, inventory and labor at the store level.

How do you manage inventory so you have what contractors need without tying up too much cash?

What they are checking: Inventory control tied to sales and purchasing decisions.

How do you monitor your sales team's activities without micromanaging them?

What they are checking: Sales management approach that holds people accountable while keeping them motivated.

Practice this interview out loud.

Offer builds a real interview for this exact role at US LBM from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by US LBM.

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of our local brands. As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow. . A Brief Overview Manage and direct all store operations and personnel including sales, service, purchasing and manufacturing while ensuring maximum productivity and profitability. Typically manages locations with sales up to $15M annually. What you will do • Manages and coordinates daily store activities. Resolves operating difficulties and implements resolutions. • Assigns, instructs, trains and provides directions to managers and supervisors in the performance of their jobs. • Reviews personnel assignments with managers and supervisors. Makes assignments according to production/service needs and according to production sales plans. • Monitors location to ensure that sufficient quantities of material are in current inventory. • Monitors all sales activities to insure profitability and best sales advantages. • Serves as safety officer for respective store. Audits safeness of work areas and attends monthly store/department safety meetings. • Establishes operational goals. Develops work schedules to meet these goals. Ensures on time delivery and/or job completion. • Reviews sales reports, production reports, department expenses, labor costs, employee attendance reports, and other reports and documents related to store operations. • Monitors equipment to ensure proper operation. Develops and ensures adherence to preventative maintenance schedule. • Works with customers as necessary to promote sales and help resolve problem. Follows up on customer complaints and assures mutually satisfactory outcome. • Monitors costs and establishes cost controls. • Performs personnel management duties including training, hiring, terminating, initiating disciplinary actions, completing performance reviews and making wage recommendations. Directs supervisors in their personnel management duties. Ensures compliance to company policies and procedures. • Monitors work performance and quality assurance. • Reviews various reports and discusses successes and areas of improvement with supervisors. • Coordinates work flow between departments and work areas. • Works to assure excellent customer relations. • Prepares budget for the assigned location, monitors the compliance to the budget and reviews variances with department supervisors. Required For All Jobs • Perform other duties as assigned. • Comply with all policies and standards. • Adhere to Company’s commitment to workplace safety. • Participate in and complete assigned trainings. Education Qualifications • High School Diploma or GED required. Experience Qualifications • 3-5 years of management experience in a related industry required. Skills and Abilities • Knowledge of building industry and support operations and/or the distribution industry operations. • Understanding of logistics management and fleet management systems and practices. • Must have excellent oral communication skills and positive interpersonal skills. • Must be able to motivate others and work with minimum supervision. • Must maintain and enhance positive customer relations. • Accounting and basic math skills. • Detailed knowledge of building materials and dimensional lumber products. • Drives Vision and Purpose – Painting a compelling picture of the vision and strategy that motivates others to action. • Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. • Strategic Mindset – Seeing ahead to future possibilities and translating them into breakthrough strategies. • Plans and Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals. • Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals. • Collaborates – Building partnerships and working collaboratively with others to meet shared objectives. • Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences . Click Here for Information Regarding Our Benefits Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

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