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Kress Inn Housekeeper

St. Norbert College · De Pere, WI · Part time

Posted Apr 15, 2025 · We last checked this listing on Oct 6, 2026

Apply at St. Norbert College

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This job is mostly weekends from 9 to 4. Can you work that schedule reliably year-round?

What they are checking: Whether they can commit to the weekend hours the hotel depends on, which is the core of the job.

Tell me about a time you worked as part of a team to finish a big job.

What they are checking: Whether they are team oriented, which the posting asks for in housekeeping and laundry work.

What would you do

How do you keep up your pace when you have several rooms to turn before guests check in?

What they are checking: Whether they can balance speed with thoroughness under the time pressure of checkout and check-in.

You find a guest's wallet left behind in a room. What do you do?

What they are checking: Whether they follow lost-and-found procedures honestly, which is a basic trust requirement in a hotel.

A guest is still in the room when you arrive to clean and asks you to come back later. How do you handle the rest of your schedule?

What they are checking: Whether they can adjust their order of work politely without leaving rooms undone.

A guest stops you in the hallway to complain about a stain on their towels. What do you say and do?

What they are checking: Whether they respond with warm customer service and fix the problem quickly.

What would you do if you noticed something broken in a guest room, like a leaky faucet?

What they are checking: Whether they report maintenance issues instead of ignoring problems that will affect the next guest.

About the work

The Kress Inn is an all-suite luxury hotel. What does a room need to look like for you to call it finished?

What they are checking: Whether they have a high standard for detail that matches what luxury guests expect.

How do you handle cleaning chemicals safely, including mixing, storing and stocking them on your cart?

What they are checking: Whether they know the safety basics that prevent injuries to themselves and guests.

The job sometimes requires lifting over 50 pounds, like laundry bags. How do you lift safely?

What they are checking: Whether they understand safe lifting and can meet the physical demands without getting hurt.

Practice this interview out loud.

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The full job description

As published by St. Norbert College.

St. Norbert College a nationally-ranked, private, Catholic, liberal arts college is seeking a part-time Housekeeper at the Kress Inn, its all suite luxury hotel. This is a year-round position and will typically work weekends from 9:00 a.m. – 4:00 p.m. Additional weekday hours are available during the summer. Duties include: Cleaning guest rooms, assisting with laundry, light public area cleaning, stocking housekeeping carts and chemicals. This position is not benefit eligible. The preferred candidate will possess a high level of attention to detail, be customer service focused and team oriented. Must be able to occasionally lift over 50 lbs. Applications will be reviewed upon receipt until position is filled. St. Norbert College (SNC), a Catholic, Norbertine and Liberal Arts College provides an educational environment that fosters intellectual, spiritual and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students. At SNC, our commitment to communio – the Norbertine ideal of a community united as one – is grounded in the principles of dignity, truth and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment. Non-Exempt Scheduled Weekly Hours: 14 The duties and responsibilities listed in this job description are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar, related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Apply at St. Norbert College