Intern, Investor Center - Highland Park, IL
Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Why a branch internship in financial services, and why this summer?
What they are checking: Whether their interest in client-facing financial work is real and thought through, not just a resume line.
Tell me about a time you had to explain something complicated to someone who was confused or stressed.
What they are checking: Whether they can communicate with patience and clarity, a skill they will use constantly with clients.
Tell me about a time you identified a problem and came up with an improvement on your own.
What they are checking: Whether they bring the fresh perspective and process thinking the internship explicitly asks interns for.
Tell me about a time you juggled a heavy workload, like classes plus a job. How did you stay on top of it?
What they are checking: Whether they can manage a fast-paced schedule reliably, which predicts how they will handle a full-time internship.
What's one thing about Fidelity or the investing world you've been curious about lately?
What they are checking: Whether they show real curiosity about the industry, a sign they will engage deeply with the program.
What would you do
A client gets impatient while you're looking something up and says they want to talk to someone more experienced. How do you react?
What they are checking: Whether they stay professional and get the client what they need without taking it personally.
You'll work alongside expert financial professionals. How do you plan to learn from them without getting in their way?
What they are checking: Whether they show initiative and respect for others' time, which shapes how much they gain from mentors.
At the end of the internship, you present what you worked on. How would you show the impact of your project?
What they are checking: Whether they think about results and outcomes rather than just listing tasks they completed.
About the work
What do you think the difference is between saving and investing, and why does it matter to a client?
What they are checking: Whether they grasp basic personal finance ideas that come up in nearly every client conversation.
Why do you think confidentiality matters so much when working with clients' financial information?
What they are checking: Whether they understand that privacy and trust are basic duties in finance, even for an intern.
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Practice this out loudThe full job description
As published by Fidelity Investments.