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Financial Consultant - Highland Park, IL

Fidelity Investments · Highland Park, IL · $60,000–$75,000 a year · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you uncovered a client need they hadn't mentioned. How did you find it?

What they are checking: Whether they ask good discovery questions and listen, which drives every recommendation they will make.

Tell me about a time a client pushed back hard on your recommendation. What happened?

What they are checking: Whether they can hold their ground respectfully or adjust thoughtfully, rather than caving or getting defensive.

How do you introduce a client to a service they haven't asked about, like estate planning or a managed account, without it feeling like a sales push?

What they are checking: Whether they can expand relationships in a way clients appreciate, which is how growth happens in this role.

Tell me how you organize your week when you have scheduled meetings, follow-ups, and leads coming in from the branch.

What they are checking: Whether they can manage a full client pipeline without letting follow-ups slip through the cracks.

What would you do

Fidelity gives you an existing client base in Highland Park. How would you approach your first ninety days with a book of clients you didn't build?

What they are checking: Whether they have a plan to earn trust with inherited clients instead of assuming the relationships transfer automatically.

A retired couple has most of their money in cash and is worried about market drops. How would you start that planning conversation?

What they are checking: Whether they balance a client's fear with real planning needs like inflation and income without pressuring them.

This client base is described as knowledgeable. How do you present a complex solution to someone who may know as much about markets as you do?

What they are checking: Whether they can build credibility with sophisticated clients through substance rather than talking down or overselling.

A client asks you to buy a speculative stock that doesn't fit the plan you built together. What do you do?

What they are checking: Whether they respect client autonomy while documenting concerns and protecting the client from obvious harm.

About the work

Walk me through how you'd think about Roth conversions for a client in a high tax bracket who's a few years from retiring.

What they are checking: Whether they understand core planning tradeoffs well enough to give sound advice to affluent clients.

Fidelity has an open architecture product platform. How do you decide between a managed account and helping a client build a self-directed portfolio?

What they are checking: Whether they match solutions to client needs and preferences rather than defaulting to one product.

You hold the Series 7 and 66, or will need the 66 on hire. How does your fiduciary duty change the way you make a recommendation?

What they are checking: Whether they understand that a fiduciary standard means putting client interests first in every recommendation, not just disclosing conflicts.

Practice this interview out loud.

Offer builds a real interview for this exact role at Fidelity Investments from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Fidelity Investments.

Fidelity will not provide immigration sponsorship for this position. Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role Working in our Investor Center, you will engage face-to-face with your clients, providing mentorship and personalized planning, while helping expand the reach of the firm's brand. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients. The Expertise and Skills You Bring • Proven success in building relationships, uncovering needs, and recommending solutions • FINRA Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire • Ability to present complex solutions to a knowledgeable client base while building rapport and credibility • Degree or equivalent experience and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you acquire one • Ability to thoughtfully introduce clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions • Coachable, collaborative, and curious are key attributes • Committed to delivering an outstanding customer experience with a passion for seeing others thrive • Motivated by results and finding solutions, takes initiative and exceeds customer expectations • Extensive knowledge of investment solutions The Team Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. Our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding! Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. The base salary range for this position is $60,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Certifications: Series 07 - FINRA, Series 66 - FINRA Category: Sales

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