Intern, Investor Center - Deer Park, IL
Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
What made you interested in a branch internship at an Investor Center rather than a corporate finance internship?
What they are checking: Whether they genuinely want client-facing work in financial planning, which is what this internship offers.
Tell me about a time you gave great customer service in a job, club, or class project.
What they are checking: Whether they already show care and attention with people, the main skill they will use in the branch.
You'll work on project assignments during the FIDTERN program. Tell me about a group project where you had to deal with a teammate who wasn't contributing.
What they are checking: Whether they handle team friction maturely and still deliver, which matters on intern project teams.
The internship runs full time on-site from June to August. How are you planning to make the most of those ten weeks?
What they are checking: Whether they have specific learning goals and initiative rather than expecting the program to hand them everything.
Tell me about a time you got feedback that was hard to hear. What did you do with it?
What they are checking: Whether they are coachable, since the internship is built around ongoing coaching and mentorship.
What would you do
A client asks you a question about their retirement account that you don't know the answer to. What do you do?
What they are checking: Whether they admit what they don't know and get the right help rather than guessing with someone's money.
If you noticed a branch process that slowed clients down, how would you suggest a change as an intern?
What they are checking: Whether they can offer fresh ideas respectfully and with evidence, rather than staying silent or overstepping.
A busy afternoon, and you're asked to help both a waiting client and a consultant who needs a report. How do you decide?
What they are checking: Whether they think about priorities and ask for direction instead of freezing or guessing in a fast-paced branch.
About the work
In your own words, what does a financial planner do for a family?
What they are checking: Whether they understand the purpose of financial planning well enough to learn quickly during the ten weeks.
What's the difference between a stock and a mutual fund, as you'd explain it to a friend?
What they are checking: Whether they have basic investing literacy and can explain it simply to people outside finance.
Practice this interview out loud.
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Practice this out loudThe full job description
As published by Fidelity Investments.