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This position has closed. ABC Supply removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Inside Sales Representative (268)

ABC Supply · Addison, IL · $22.00–$25.00 an hour · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you suggested an extra product to a customer. How did you make sure it helped them?

What they are checking: Whether they upsell in a helpful way that builds trust rather than pushing.

The shift is 6am to 4pm. How do you handle the early start, especially during busy season?

What they are checking: Whether they can commit to the schedule contractors depend on.

Tell me about a customer relationship you built that brought repeat business.

What they are checking: Whether they build trust over time, which keeps contractors coming back.

What would you do

The phones are ringing, two contractors are at the counter, and the warehouse needs an answer. How do you handle it?

What they are checking: Whether they can stay calm and organized in a busy branch with competing demands.

A delivery shows up short at a job site and the contractor calls you angry. What do you do?

What they are checking: Whether they own the problem and coordinate a fast fix with the warehouse and drivers.

How do you handle a payment that doesn't match the customer's account balance?

What they are checking: Whether they handle money carefully and ask for help instead of guessing.

About the work

A roofing contractor calls for materials for a re-roof. How would you use a product checklist to make sure they get everything they need?

What they are checking: Whether they think through accessories and supplies, which prevents return trips and adds sales.

How much do you know about roofing, siding or building products, and how would you learn quickly?

What they are checking: Whether they can talk credibly with contractors and are willing to learn product details.

How do you make sure a sales order is entered correctly the first time?

What they are checking: Whether they confirm details because order errors cause wrong deliveries.

How do you keep shelves stocked without overordering?

What they are checking: Whether they watch sales patterns and reorder thoughtfully.

Practice this interview out loud.

Offer builds a real interview for this exact role at ABC Supply from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by ABC Supply.

Shift Schedule: Monday - Friday 6am - 4pm ABC Supply is the nation’s largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today! ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Specific duties may include: • Determining customers’ needs and recommending appropriate products and solutions • Following a product/supply checklist for each customer’s job and up-selling additional products and supplies • Answering telephones and entering sales orders • Accepting payment and applying it to the appropriate customer account • Coordinating customer pick ups with the warehouse • Following up on deliveries to ensure materials arrived on time with all items accounted for • Reordering products to keep the store and warehouse shelves well stocked • Addressing and resolving service concerns, should they arise Specific qualifications include: • 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew) • Excellent communication and interpersonal skills • Effective time management and prioritization skills • Basic computer skills • Positive attitude and team player • Detail and service-oriented • Previous Agility knowledge & experience is preferred Benefits may include: • Health, dental, and vision coverage - eligible after 60 days, low out of pocket • 401(k) with generous company match - eligible after 60 days, immediately vested • Employer paid employee assistance program • Employer paid short term and long term disability • Employer paid life insurance • Flex spending • Paid vacation • Paid sick days • Paid holidays Pay Rate Information $22 - 25/hr. Based on experience & qualifications. Equal Opportunity Employer / Drug Free Workplace ​ ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply. ​

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