JobsAdvocate Health

Home Health RN Case Manager- Mequon, Brown Deer and Glendale Areas

Advocate Health · Brown Deer, WI

Posted Sep 13, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to adjust a patient's plan of care because something wasn't working. What tipped you off, and what did you change?

clinical judgment and comfort revising a care plan rather than just following the original orders

Describe a situation where you disagreed with a physician about a patient's plan of care. How did you raise it and what happened?

ability to advocate for a patient professionally without damaging the working relationship

Tell me about a discharge you helped plan that was complicated, maybe the family disagreed, or resources were limited. How did you work through it?

experience coordinating discharge planning across family, physicians, and social workers toward continuity of care

Tell me about a time you were part of a chart audit or quality improvement effort. What did you find, and what came out of it?

engagement with compliance and continuous improvement rather than treating audits as someone else's job

What's your experience working with patients or families from cultural backgrounds different from your own, and how has that shaped how you approach care?

genuine comfort and respect working across cultural differences in patients' own homes, not just a rehearsed answer

Technical

Walk me through how you'd handle your first visit with a new home health patient, from the moment you walk in the door to when you leave.

whether the candidate has a real, organized process for initial assessment covering physical, social, and environmental factors

How do you approach OASIS and 485 documentation to make sure it's accurate and doesn't fall behind, especially with a full caseload of home visits?

familiarity with home health documentation requirements and personal systems for staying compliant under time pressure

What does a thorough respiratory or cardiac status assessment look like for you during a routine home visit, if that's a specialty area you're covering?

depth of hands-on clinical assessment skill, not just paperwork completion

Situational

Say you arrive at a patient's home and the environment feels unsafe, maybe there's a hostile family member, an animal loose, or unsanitary conditions. What do you do in the moment and afterward?

judgment about personal safety protocols and whether they'd actually report and follow up rather than just push through

You're managing a caseload of patients in different specialty areas at once. How do you prioritize which patients get seen first on a given day?

organizational skill and clinical triage ability under a real driving-and-visits schedule

How do you communicate a change in a patient's status to a physician when you need action quickly, versus something you can just note for the next visit?

clinical triage and communication judgment about urgency and escalation

How do you adjust your approach when you're caring for patients across a wide age range, say a pediatric patient in the morning and an elderly patient with dementia in the afternoon?

understanding of age-specific care principles and flexibility across patient populations

This role has you driving between Mequon, Brown Deer, and Glendale all day with a full patient load. What's your plan for staying on schedule and not letting documentation pile up by the end of the week?

realistic self-awareness about the logistics and pace of home health work, since this trips up nurses coming from facility settings

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The full job description

As published by Advocate Health.

Department: 34100 Milwaukee North 4 - Nursing Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday through Friday 8:00-4:30 Perks of this Job: •    Sign on Bonus eligible (external candidates) •    Competitive Pay •    Referral Bonus Programs •    Student Loan Support •    Tuition Assistance Available •    Incentive Pay Eligible  •    Mileage Reimbursement Pay Range: $38.20 - $57.30 Major Responsibilities: • Assumes responsibility for caseloads consisting of patients in specialty areas. • Conducts initial assessment to obtain thorough physical, social and environmental data. • Establishes the plan of care in accordance with the physician orders and patient needs. • Provides direct patient care and adjusts nursing care processes as needed. Identifies problems, modifies nursing care plan, and evaluates outcomes within an appropriate time frame. Advises and consults with family and other personnel, as appropriate. • Provides on-going assessment of patient response to treatments and teaching and applies interventions as appropriate. Updates and revises plan of care as indicated. • Completes documentation including visit assessment, OASIS, 485 and verbal orders accurately and promptly and within the standards. • Communicates with physicians to confirm and update patients' plan of care. Provides status updates and ensures ongoing communication with the physician and other members of the health care team. • Facilitates the discharge planning process according to standards and utilizes resources to assure continuity of care after discharge. Participates in developing the discharge plan with the patient/family, physician, social worker, and other staff members as appropriate. • Participates in chart audits and continuous quality improvement activities as requested. Identifies, develops and participates in process improvement opportunities that will enhance the quality of the services provided. • Maintains and updates accurate clinical and patient records according to agency, state, and federal guidelines. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: • Registered Nurse license issued by the state in which the team member practices, and • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required, and • A valid drivers license issued by the Division of Motor Vehicles, or • Driver license issued by the state of Illinois. Education Required: • Associate's Degree in Nursing. Experience Required: • Typically requires 3 years of experience in clinical nursing. Knowledge, Skills & Abilities Required: • Excellent communication skills. Strong interpersonal skills and the ability to work with a variety of clients with patience and respect. Good organizational, analytical and problem solving skills. • Demonstrated ability to work well with physicians and other professionals in a direct and positive manner. • Proficiency in clinical skills with the ability to work under direction and make sound judgments. • Ability to operate the necessary equipment to perform the job, i.e., FAX, computer, copier, telephone system. • Ability to assess data reflecting the patient's status and the ability to interpret the appropriate information needed to identify each patient's requirements relative to their specific needs. • Must have a tolerance for differences and an appreciation of multi-culturalism and diversity of the patients and their families. • Must possess and provide proof of a valid Driver License and a registered, functional car with adequate insurance coverage. Physical Requirements and Working Conditions: • Must be capable of the manual dexterity required to use and operate a variety of equipment. • Must have the physical ability to move about in confined spaces, including bending, twisting, kneeling, squatting and occasionally reaching one or both arm overhead. • Must be able to work safely with people of various sizes and weight with diverse and complex medical conditions and physical limitations. • Must be able to sit, stand, walk and climb stairs for limited to prolonged periods of time to complete required paperwork, gain entry to patients’ residences, travel from assigned visits and attend a variety of work related activities. • Must have the physical stamina to attend to patient care requirements over a period of three or more hours without complete rest. • Must have accurate vision to read gauges and measuring devices and to interpret written instructions. • Subject to extreme temperature changes due to weather conditions. • Subject to exposure to chemical and hazardous waste and communicable disease. • Must be able to: • Lift up to 50 lbs from floor to waist. • Lift up to 20 lbs from waist to overhead. • Lift and carry up to 40 lbs. at waist height reasonable distance. • Must be able to: • Push/pull with 30 lbs. of force. • Perform a sliding transfer of 150 lbs. with a second person present. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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