JobsAdvocate Health

Home Health Registered Nurse (RN) Case Manager

Advocate Health · Greendale, WI

Posted Sep 10, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to change a patient's plan of care based on what you saw during a visit, not what was written on paper.

clinical judgment and comfort adjusting care independently in the field

Tell me about a discharge plan you worked on where the patient needed outside resources, like a community program or equipment. What did that process look like?

experience coordinating continuity of care beyond the visit itself

Tell me about a patient or family member who was resistant to your recommendations. How did you handle that conversation?

interpersonal skill and ability to build rapport without damaging trust or compliance

Tell me about a time you had to lift, transfer, or reposition a patient safely, maybe with limited help available. What did you do to protect yourself and the patient?

awareness of physical demands and safe technique in a home setting without hospital equipment on hand

Describe a moment where you had to make a critical decision on your own in a patient's home, without a colleague right there to consult.

independent judgment, since home health nurses don't have a care team physically present

Technical

Describe how you'd communicate a change in a patient's condition to the physician and to the RN case manager so nothing gets lost between the two conversations.

understanding of the communication chain and documentation discipline this role depends on

What's your approach to documenting a visit so it holds up to agency, state, and federal guidelines, especially when you're seeing several patients back to back?

whether documentation habits are realistic and compliant under time pressure

How do you adjust your assessment and communication style when you're caring for patients across very different ages, like a young adult recovering from surgery versus an elderly patient with multiple chronic conditions?

grasp of age-specific care principles mentioned in the job description

Situational

Walk me through how you'd handle a home visit where you find something in the patient's environment that wasn't in the referral notes, like unsafe living conditions or signs of neglect.

whether the candidate can do a real environmental assessment and escalate appropriately rather than just focusing on the clinical task

You're driving between Hales Corners, West Milwaukee, and Greendale with a full schedule, and one patient's family calls saying something urgent is going on. How do you decide what to do next?

prioritization and triage skills when working solo without immediate backup

You arrive at a visit and the patient's condition looks worse than expected, but you have three more visits scheduled that day. What do you do?

clinical decision-making and time management under conflicting demands

This role includes weekend backup, NOC, and holiday rotations. How have you managed on-call or rotating schedules in past roles, and what makes that work for you?

realistic expectations and reliability around the schedule demands

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 34100 Milwaukee South 19 - Nursing Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday through Friday 745am to 430pm. Weekend Back Up/ NOC/ and Holiday Rotations Supporting H ales Corners, West Milwaukee, Greendale  and surrounding areas. Pay Range: $38.20 - $57.30 Major Responsibilities: Performs all scheduled visits and collaborates with members of the interdisciplinary team as necessary. Conducts thorough physical, psychosocial and environmental assessments of assigned patients and updates plan of care where appropriate and as a result of visit finding.  Follows a care plan, which identifies problems (nursing diagnosis) and evaluates outcomes within a certain time frame. Communicates with physicians to confirm and update patient's plan of treatment that may be necessary as a result of assigned visits.  Communicates those changes to the RN Case Manager. Provides on-going assessment of patient response to treatments, medications and teaching and applies interventions as appropriate.  Updates and revises care plan as indicated. Partners with the RN Case Manager to provide discharge planning according to agency standards and utilizes interagency/system and community resources to assure continuity of care after discharge. Accurately documents and updates patient records according to agency, state and federal guidelines. Communicates problems to physicians and RN Case Manager, and clearly states plans, actions and goals so that changes are reflected as they occur. Follows published policies and procedures and regularly monitors changes or additions to them. Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.  Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.  Age-specific information is developed further in the departmental job standards. Licensure, Registration and/or Certification Required: Registered Nurse license issued by the state in which the team member practices, and Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) upon hire unless department leader has determined it is not required, and A valid driver’s license issued by the Division of Motor Vehicles Driver. Education Required: Completion of an accredited or approved program in Nursing Experience Required: Typically 1 year of experience in nursing.   Knowledge, Skills & Abilities Required: Proficiency in clinical skills with the ability to work under direction and make sound judgments. Excellent communication and interpersonal skills. Ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians. Demonstrated ability to effectively make critical, independent decisions. Good organization, prioritization and problem solving skills. Ability to multi-task with frequent interruptions. Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. Must be able to: lift up to 50 lbs. from floor to waist. lift up to 20 lbs. over the head. carry up to 40 lbs. a reasonable distance. Must be able to: push/pull with 30 lbs. of force. perform a sliding transfer of 150 lbs. with a second person present. May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease.  Therefore, protective clothing and equipment must be worn as necessary.  Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for procedures/functions.  Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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