JobsAdvocate Health

Home Health RN Case Manager- Mequon, Brown Deer and Glendale Areas

Advocate Health · Brown Deer, WI

Posted Sep 14, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you were managing a full caseload and one patient took a sudden turn for the worse. What did you do?

prioritization and clinical judgment under the pressure of independent, unsupervised fieldwork

Tell me about a time you disagreed with a physician about a patient's care. How did you bring it up, and what happened?

communication skill and confidence working as an equal partner with physicians, which the posting calls out directly

Tell me about a discharge you helped plan that was more complicated than usual. Who did you have to loop in, and how did you keep things from falling through the cracks?

ability to coordinate a discharge plan involving family, physicians, social workers, and other staff

Describe a patient or family situation where cultural background or personal beliefs affected how you delivered care. How did you adjust?

genuine cultural competence and respect for diverse patients, called out explicitly in the posting

Tell me about a time a chart audit or quality review flagged something in your documentation or care. How did you respond?

openness to feedback and engagement with continuous quality improvement rather than defensiveness

Home health means three years of clinical experience but working with a lot less immediate backup than a hospital floor. What part of that shift has been hardest for nurses you've talked to, or would be hardest for you?

honest self-awareness about the transition to independent field nursing and realistic expectations of the role

Technical

Walk me through how you'd handle your first visit with a new home health patient, from the moment you knock on the door to when you leave.

whether the candidate has a real, organized process for initial assessment covering physical, social, and environmental data, not just clinical checkboxes

OASIS documentation and the 485 have to be accurate and on time. What's your system for getting that done the same day, especially on a heavy visit day?

real familiarity with home health documentation requirements and time management discipline, since delayed or sloppy paperwork creates compliance risk

How do you decide when a change in a patient's condition means you update the plan of care yourself versus when it needs a verbal order from the physician first?

clinical judgment about scope of practice and proper use of verbal orders

Situational

Say you're at a patient's home and you find something that doesn't match what the physician's plan of care says should be happening. What do you do next?

whether the candidate knows the correct escalation path to the physician and understands their scope versus the plan of care

You're on call overnight and get a call from a family member who's scared because their loved one is having new symptoms. Walk me through that conversation.

phone triage skill, calmness, and judgment about when a symptom needs an ER visit versus reassurance and monitoring

How do you plan your route and schedule when your caseload spans Mequon down to Glendale, and something changes last minute?

practical logistics skill for a geographically spread field role and adaptability when the day gets disrupted

You walk into a home and the environment doesn't feel safe, whether it's the neighborhood, a pet, or something happening inside. What do you actually do in that moment?

personal safety awareness and judgment specific to solo home visits

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The full job description

As published by Advocate Health.

Department: 34100 Milwaukee North 4 - Nursing Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Typically Monday through Friday 8am to 4:30pm with some night on call/weekend on call requirements (approximately 2 to 3 weekends on call/year and 2 nights every 8 to 12 weeks on call). Holiday rotation after 1st 6 months. Area is north Milwaukee/southern Ozaukee county area. Approximately from Mequon south to the Glendale area. Pay Range: $38.20 - $57.30 Major Responsibilities: • Assumes responsibility for caseloads consisting of patients in specialty areas. • Conducts initial assessment to obtain thorough physical, social and environmental data. • Establishes the plan of care in accordance with the physician orders and patient needs. • Provides direct patient care and adjusts nursing care processes as needed. Identifies problems, modifies nursing care plan, and evaluates outcomes within an appropriate time frame. Advises and consults with family and other personnel, as appropriate. • Provides on-going assessment of patient response to treatments and teaching and applies interventions as appropriate. Updates and revises plan of care as indicated. • Completes documentation including visit assessment, OASIS, 485 and verbal orders accurately and promptly and within the standards. • Communicates with physicians to confirm and update patients' plan of care. Provides status updates and ensures ongoing communication with the physician and other members of the health care team. • Facilitates the discharge planning process according to standards and utilizes resources to assure continuity of care after discharge. Participates in developing the discharge plan with the patient/family, physician, social worker, and other staff members as appropriate. • Participates in chart audits and continuous quality improvement activities as requested. Identifies, develops and participates in process improvement opportunities that will enhance the quality of the services provided. • Maintains and updates accurate clinical and patient records according to agency, state, and federal guidelines. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: • Registered Nurse license issued by the state in which the team member practices, and • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required, and • A valid drivers license issued by the Division of Motor Vehicles, or • Driver license issued by the state of Illinois. Education Required: • Associate's Degree in Nursing. Experience Required: • Typically requires 3 years of experience in clinical nursing. Knowledge, Skills & Abilities Required: • Excellent communication skills. Strong interpersonal skills and the ability to work with a variety of clients with patience and respect. Good organizational, analytical and problem solving skills. • Demonstrated ability to work well with physicians and other professionals in a direct and positive manner. • Proficiency in clinical skills with the ability to work under direction and make sound judgments. • Ability to operate the necessary equipment to perform the job, i.e., FAX, computer, copier, telephone system. • Ability to assess data reflecting the patient's status and the ability to interpret the appropriate information needed to identify each patient's requirements relative to their specific needs. • Must have a tolerance for differences and an appreciation of multi-culturalism and diversity of the patients and their families. • Must possess and provide proof of a valid Driver License and a registered, functional car with adequate insurance coverage. Physical Requirements and Working Conditions: • Must be capable of the manual dexterity required to use and operate a variety of equipment. • Must have the physical ability to move about in confined spaces, including bending, twisting, kneeling, squatting and occasionally reaching one or both arm overhead. • Must be able to work safely with people of various sizes and weight with diverse and complex medical conditions and physical limitations. • Must be able to sit, stand, walk and climb stairs for limited to prolonged periods of time to complete required paperwork, gain entry to patients’ residences, travel from assigned visits and attend a variety of work related activities. • Must have the physical stamina to attend to patient care requirements over a period of three or more hours without complete rest. • Must have accurate vision to read gauges and measuring devices and to interpret written instructions. • Subject to extreme temperature changes due to weather conditions. • Subject to exposure to chemical and hazardous waste and communicable disease. • Must be able to: • Lift up to 50 lbs from floor to waist. • Lift up to 20 lbs from waist to overhead. • Lift and carry up to 40 lbs. at waist height reasonable distance. • Must be able to: • Push/pull with 30 lbs. of force. • Perform a sliding transfer of 150 lbs. with a second person present. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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