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HIM Associate

R1 RCM · Elk Grove Village, IL · $17.60–$25.25 an hour · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a job where you handled confidential information. How did you protect it?

What they are checking: Whether they take patient privacy seriously, which is central to health information management.

How do you keep your data entry accurate when the work is repetitive?

What they are checking: Whether they have habits that maintain attention to detail.

Tell me about a time you helped someone get information they needed while following the rules.

What they are checking: Whether they can give good service to patients and providers within privacy limits.

What would you do

You find a document scanned into the wrong patient's record. What do you do?

What they are checking: Whether they report and correct errors promptly, since misfiled records can harm patients.

A caller says they are an attorney and asks for a patient's records. How do you handle it?

What they are checking: Whether they follow release-of-information rules and verify authorization before sharing anything.

This job covers two HIM sites. How would you manage a schedule that changes between locations?

What they are checking: Whether they are flexible and organized enough for the schedule the posting describes.

How do you prioritize when you have a stack of record requests and scanning to finish?

What they are checking: Whether they can organize their work by urgency and deadlines.

About the work

Walk me through how you would prepare and scan a medical record so nothing is lost or misfiled.

What they are checking: Whether they follow careful steps that keep records complete and accurate.

What would you look for when doing an error analysis on medical record documents?

What they are checking: Whether they can spot patterns in errors and suggest practical fixes.

What do you know about HIPAA and why it matters in this job?

What they are checking: Whether they understand the basics of privacy law that govern every task they do.

Practice this interview out loud.

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The full job description

As published by R1 RCM.

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our HIM Associate II, you will deliver exceptional customer service to patients, healthcare professionals, and payors while upholding the utmost confidentiality for all patients. Your daily tasks will involve preparing, scanning, and organizing medical record information to ensure the completion of health information and data. Your role plays a crucial part in maintaining accurate and confidential health records. The successful candidate must be flexible with working schedule covering two HIM sites and have high attention to detail and strong data entry skills. This is an onsite position at Ascension IL Alexian Brothers Elk Grove Village. To thrive in this position, you will need to be detail-oriented, have strong detail skills, organized, and passionate about handling sensitive information. You will use your understanding of Health Informatics (HI) to run an error analysis and recommend solutions. Exercises independent judgment related to the retrieval of health information. Here’s what you will experience working as an HIM Associate: • Chart check-in, reconciliation, and follow-up of missing documentation. Prepping, scanning, indexing, and quality control validation of all medical records. • Ensuring that the resolution of health record deficiencies is in accordance with • regulatory compliance, legal standards, and reimbursement activities. • Assist with Physician relinquishment as needed, faxing, reporting, auditing. • Assist with DNFB functions in obtaining documentation needed for coding/billing. • Performs timely daily prepping and scanning of the patient medical record, maintaining high quality standards. Able to meet and/or exceeds productivity and quality standards. • Performs quality audits verifying the accuracy of the legal medical record, navigating between multiple medical systems to verify the completeness of the medical records. • Performs a variety of general office duties, filing, printing, faxing, answer incoming phone calls and assisting customers. Required Skills: • High degree of professionalism • Discretion in handling highly confidential protected health information • Strong organizational skills with the ability to prioritize multiple HIM job functions • High attention to details and data skills in Microsoft Word, Excel or Google Sheets, and assisting on running report. For this US-based position, the base pay range is $17.60 - $25.25 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

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