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Float Support Staff Technician/Phlebotomist | Casual/On-Call

Bellin Gundersen · Onalaska, WI · Part time

Posted Apr 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you made a mistake with a sample and how you handled it.

What they are checking: Whether they own mistakes and report them, since a wrong label can harm a patient.

This is casual on-call. How available are you for short-notice shifts?

What they are checking: Whether their availability fits a float, on-call role.

What would you do

A patient is very nervous about needles and says they faint. What do you do?

What they are checking: Whether they keep the patient safe by having them lie down and staying calm.

You float between Onalaska, Sparta, Tomah and Winona. How do you get up to speed quickly at a clinic you don't visit often?

What they are checking: Whether they adapt fast and ask questions in new places.

You can't find a vein after two tries. What do you do?

What they are checking: Whether they know when to stop and get help instead of trying again and again.

A patient is upset about waiting a long time. How do you handle it?

What they are checking: Whether they can stay kind and explain without getting defensive.

About the work

Walk me through how you do a venipuncture, from patient ID to labeling the tubes.

What they are checking: Whether they follow safe steps, including two identifiers and labeling in front of the patient.

What's the order of draw, and why does it matter?

What they are checking: Whether they know mixing additives in the wrong order can give false results.

How would you explain how to collect a clean catch urine sample?

What they are checking: Whether they can give clear instructions so the sample isn't contaminated.

How do you protect patient privacy at a busy lab check-in desk?

What they are checking: Whether they understand confidentiality in a shared space.

Practice this interview out loud.

Offer builds a real interview for this exact role at Bellin Gundersen from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Bellin Gundersen.

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 0 Emplify Health by Gundersen is seeking a skilled and dedicated individual to join our Onalaska Clinic laboratory team as a casual on-call Float Support Staff Technician/Phlebotomist. This float position will support our Onalaska Clinic and will float to Sparta, Tomah, and Winona clinics as needed. Phlebotomists, C.N.A.s, PCTs, CMAs, or other individuals that have an interest in working in a laboratory setting are encouraged to apply. Prior lab experience is preferred but not required as we will provide on-the-job training! What You'll Do: As a Support Staff Technician/Phlebotomist, you will play a crucial role in the healthcare field by facilitating the flow of specimens into the lab for diagnostic testing. Specimen collection techniques include venipuncture, capillary draw, swab collections, urine collections, and providing instruction to patients for self-collections. In this role, you will support core lab functions at our Onalaska Clinic and Urgent Care while interacting with clinic staff, patients, and patient family members ensuring excellent customer service and patient confidentiality. Your attention to detail, knowledge of laboratory procedures, and ability to provide excellent patient care will contribute to the overall success of our department. This float position will also support and provide float coverage to Sparta, Tomah, and Winona clinics as needed. Primary responsibilities include: • Perform venipuncture and capillary puncture to collect blood samples from patients • Verify patient information and ensure accurate labeling of specimens • Prepare specimens for laboratory testing and ensure proper storage and transportation • Follow established protocols and safety guidelines to maintain a sterile and safe environment • Monitor vital signs and assess patient condition before, during, and after blood collection • Collaborate with healthcare professionals to coordinate specimen collection and processing • Maintain accurate records of all procedures performed and ensure confidentiality of patient information • Adhere to quality control procedures to maintain the integrity of specimens and test results What's Available: • Casual/On-Call (non-benefit eligible), will train/orientate full time for 4-6 weeks, depending on prior experience • Generally pre-scheduled shifts but will be called in to cover absences as needed • Primarily day shifts (start times between 6:45a to 9a); evenings and weekend shifts may be available but generally not scheduled for this position • Starting pay of $16.50 per hour and up, based on your experience, as well as generous shift/weekend/holiday differentials • Float differential of $1.25/hr and applicable mileage and travel time beyond normal commute to Onalaska clinic What You'll Need: • High School Diploma or equivalency • A copy of the applicant's/employee's diploma and/or transcript as confirmation of the education requirement must be provided at time of hire • Strong customer service skills with the ability to provide compassionate care to patients • Effective communication skills to interact with patients, healthcare professionals, and laboratory staff • Ability to prioritize tasks, work independently, and handle multiple responsibilities in a fast-paced environment • Previous phlebotomy/medical experience preferred but not required What You'll Get: • No prior experience is needed, will provide on-the-job training • Unlimited potential at one of the leading health systems in the midwestern United States • A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated • Competitive Compensation: Enjoy an attractive hourly rate, based on your years of experience, as well as generous shift differentials, ensuring your skills and dedication are valued and rewarded • Support for your career growth through Professional Development Opportunities and Career Development Center Join our passionate team and make a difference in the daily lives of our patients. If you are motivated, skilled, and dedicated to delivering exceptional laboratory services, we would love to hear from you. Apply today to take advantage of this great opportunity to gain lab experience while delivering Love + Medicine! About Us: Emplify Health by Gundersen is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa, serving more than 500,000 residents throughout 19 counties annually. Our physician-led, not-for-profit healthcare system includes a 325-bed teaching hospital and Level II Trauma Center; community clinics; affiliate hospitals, clinics, and nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Together, we inspire your best life by relentlessly caring, learning, and innovating. I f you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future. Equal Opportunity Employer

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