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Field Service Technician

nVent · Oshkosh, WI · Full time

Posted May 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about electrical equipment you've installed or repaired at a customer site.

What they are checking: Whether their electrical experience is real and hands-on, which the posting requires.

Tell me about a time you had to solve a problem with no one around to ask.

What they are checking: Whether they can work independently and make sound decisions alone in the field.

What would you do

This job means about 80 percent of your time away from home, Sunday night to Friday, on alternating weeks. How will that work for you and your family?

What they are checking: Whether they truly understand the travel and have a plan to sustain it.

You arrive at a customer site and the equipment isn't working as expected. How do you start troubleshooting?

What they are checking: Whether they work through the problem methodically while the customer is watching.

A customer is frustrated and blames our product for a problem their own wiring caused. How do you handle it?

What they are checking: Whether they can stay professional and explain the facts without damaging the relationship.

About the work

How would you train a customer's maintenance staff on how to care for our products?

What they are checking: Whether they can teach clearly to people with different skill levels.

How do you run a trial to show that a product is meeting its performance and quality specs?

What they are checking: Whether they understand testing and documentation that prove the product works.

How do you keep track of travel bookings and receipts when you're on the road all week?

What they are checking: Whether they're organized with tools like Concur so expense reports are accurate and on time.

When you're not traveling, you'll work in quality control. What does that work mean to you?

What they are checking: Whether they see the connection between field problems and inspection back at the plant.

How do you stay safe when working on unfamiliar equipment at a customer's site?

What they are checking: Whether they follow lockout and site safety rules even when the site is not theirs.

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The full job description

As published by nVent.

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. Why This Opportunity is Unique The job involves extensive travel, with 80% of your time away from home. All expenses for travel, lodging, and food are paid by us. This role offers opportunities to explore new places and develop your skills in diverse environments. You must be local to our Oshkosh, WI facility. What you will experience: • Installing and repairing equipment at various customer sites. • Training customer employees on how to maintain our products in the field. • Performing trial runs of products to ensure performance rates and quality meet established specifications. • Working in Quality Control when not traveling to ensure our products maintain their outstanding standard. • Managing your own travel arrangements and keeping receipts and information for reimbursements. You have: • Proven electrical knowledge and experience. • Experience with Concur or similar travel booking systems. • Willingness to travel frequently (Sunday night to Friday) with alternating weeks on and off. • Strong organizational skills to manage travel bookings and expense reports. • Excellent communication skills to train and support customer employees effectively. WE HAVE: • A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. • Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com . • Commitment to strengthen communities where our employees live and work • We encourage and support the philanthropic activities of our employees worldwide • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money • Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being: • Innovative & adaptable • Dedicated to absolute integrity • Focused on the customer first • Respectful and team oriented • Optimistic and energizing • Accountable for performance • Benefits to support the lives of our employees Benefit Overview At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes: • Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. • A 401(k) retirement plan and an employee stock purchase plan — both include a company match. • Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection. At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.

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