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Facilities Manager

Cushman & Wakefield · Chicago, IL · $76,500–$90,000 a year · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you negotiated a service contract with a vendor. What did you get?

What they are checking: Whether they can control costs through vendor management without sacrificing service.

Describe a capital improvement project you managed from start to finish.

What they are checking: Whether they can run a project on scope, budget and schedule while the building stays open.

Tell me about a process improvement you made in facilities that saved time or money.

What they are checking: Whether they look for continuous improvement rather than keeping things as they are.

What would you do

You'd back up the Lead Facility Manager and oversee branch locations in Chicago. How would you stay on top of facilities you aren't standing in every day?

What they are checking: Whether they can manage multiple sites through vendors, data and site visits rather than presence alone.

A vendor keeps missing response times on emergency calls. What do you do?

What they are checking: Whether they hold vendors to their SLAs with documentation and escalation, not just complaints.

The LFM is out and a branch has a power outage during business hours. Walk me through your next hour.

What they are checking: Whether they can step up as backup and act calmly in an emergency.

How do you keep facility records and policies in order so an audit doesn't become a scramble?

What they are checking: Whether they maintain records as a habit, which the posting lists as a core duty.

About the work

Walk me through how you set up a preventive maintenance program in a CMMS.

What they are checking: Whether they know how to build PM schedules that reduce breakdowns and keep records for compliance.

How do you build a facilities budget, and how do you handle an unexpected major repair mid-year?

What they are checking: Whether they plan budgets realistically and can reprioritize when something breaks.

What health, safety and environmental regulations matter most in a commercial branch facility?

What they are checking: Whether they know compliance areas like OSHA, fire codes and ADA that the role must uphold.

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The full job description

As published by Cushman & Wakefield.

Job Title Facilities Manager Job Description Summary Results-driven Facilities Manager with experience overseeing the daily operations, maintenance, and performance of commercial facilities while ensuring a safe, efficient, and compliant work environment. Manage building systems, vendor relationships, preventive maintenance programs, budgets, and capital improvement projects to support operational excellence and client satisfaction. Coordinate with stakeholders to ensure compliance with health, safety, and environmental regulations, optimize facility performance, and deliver high-quality workplace services. Proven ability to lead cross-functional teams, negotiate service contracts, control operating costs, and implement continuous process improvements while maintaining exceptional customer service standards. Skilled in facility operations, project management, budget administration, CMMS systems, regulatory compliance, and vendor management. Job Description Job Description: The West Facility Manager (WFM) will: • Supports the LFM with oversight of the facility(ies) for the assigned branch locations. • Acts as back up to Lead Facility Manager in the absence of the LFM. • Supervise and/or coordinate the operations of the Owner’s facility(ies) located in Chicago, IL. • Maintain facility management corporate policies and records. Implement policies and procedures in accordance with Owner published directives, local codes/laws and procedures to ensure compliance. • Coordinate personnel moves including the administration of the moving, adding or changing of the furniture to accommodate these moves. • Initiate purchase requests, authorize expenditures and commitments that are within the limitations of delegated authority and process invoice payments. • Administer all service contracts for locations assigned. Prepare bid specifications, solicit competitive bids and make recommendations regarding contracted services to the Owner. • Administer and maintain work order requests, space management and preventative maintenance tracking systems. • Supports the implementation and management of all maintenance programs relating to the interior and exterior conditions and appearance of the facilities. • Administer and maintain work order requests, space management and preventative maintenance tracking systems. • Assist with and implement, upon approval, annual budgets including necessary capital expenditures for the facility (ies). • Coordinate all service providers and furniture and equipment with internal IT service support. • Perform all duties in accordance with the shared beliefs and values of the Owner. KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Technical Proficiency 3. Problem Solving/Analysis 4. Leadership 5. Teamwork Orientation 6. Relationship Management 7. Financial Management IMPORTANT EDUCATION • Bachelors degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration required IMPORTANT EXPERIENCE • A minimum of 5-7 years of commercial high-rise, campus environment, and/or property portfolio management experience required • Experience in leasing, construction, engineering and all facets of property operation and building management preferred • Experience with critical system environments desired • Experience in the development and implementation of programs to drive out cost inefficiencies preferred • CMMS/Work Order Management experience preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS • Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business or technical training or certifications preferred • Ability to read and understand construction specifications and blueprints • Proficient in understanding management agreements and contract language • Excellent computer and systems knowledge: Strong literacy in Microsoft Office Suite (MS Word, Excel and PowerPoint) • Strong discipline of financial management including financial tracking, budgeting and forecasting • Knowledge of Financial Systems (Yardi a plus) • Skilled in Building Management Systems maintenance and monitoring WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May be required to travel outside between properties in varying weather conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 50-75% of the time; and extend hands and arms in any direction. OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 76,500.00 - $90,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com . Please refer to the job title and job location when you contact us. INCO: “Cushman & Wakefield”

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