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Extra Help

Northeastern Illinois University · Chicago, IL · $15.00–$30.00 an hour · Part time

Posted Feb 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a part-time, as-needed position. What kind of schedule are you looking for?

What they are checking: Whether their availability fits a temporary, flexible role with no guaranteed hours.

Tell me about your experience with office work like filing, data entry and keeping records organized.

What they are checking: Whether they can handle basic clerical tasks accurately from the first day.

Tell me about a time you had to learn a new task or system quickly.

What they are checking: Whether they can pick up new office routines fast, since they may be placed in different departments.

Why are you interested in working at NEIU?

What they are checking: Whether they understand the role and would be reliable and pleasant to work with across campus.

What would you do

A student walks up to the front desk upset because they cannot find the right office. What do you do?

What they are checking: Whether they help visitors with patience and courtesy and know how to point them to the right place.

How do you answer and route phone calls when you are not sure who handles the question?

What they are checking: Whether they take good messages and find the right person instead of guessing or transferring callers in circles.

You have three tasks from two different staff members and not enough time. What do you do?

What they are checking: Whether they ask for clear priorities instead of guessing or quietly letting work slip.

About the work

How do you make sure your data entry is accurate?

What they are checking: Whether they double check work, since small entry errors in records can cause problems for students later.

You will be working with student and staff records. How do you handle private information?

What they are checking: Whether they understand confidentiality, such as not sharing student information with people who should not see it.

What computer programs are you comfortable using?

What they are checking: Whether they have the basic email, spreadsheet and document skills needed for office support.

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The full job description

As published by Northeastern Illinois University.

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students. Job Summary Northeastern Illinois University (NEIU), Extra Help positions are Part-Time, temporary opportunities (maximum of 900 hours of actual work in any consecutive 12 calendar months) available on an as-needed basis, dependent on departmental staffing needs. Extra Help positions are located on NEIU’s 3 campuses. Important to note: while the NEIU posting remains active, there may not always be immediate open opportunities. NEIU STUDENTS: Active students currently enrolled in classes at the University are NOT eligible for Extra Help positions per the NEIU Handbook on Student Employment. Students are encouraged to explore other opportunities, such as Student Aide or Work Study roles! EXTRA HELP OPPORTUNITIES: Support all NEIU colleges, and can lead to future job opportunities, internships, graduate school applications and more. ‎ Job responsibilities may include: • Perform general office and clerical duties, including filing, record maintenance, data entry, and document organization. • Greet and assist visitors, students, and staff in a courteous, professional, and timely manner. • Answer, screen, and route incoming phone calls and emails to the appropriate personnel or department. • Provide information or assistance regarding departmental programs and/or services. • Assist with logistics such as setup, sign-in, communication, and materials preparation. • Participate in short-term research or Departmental Special Projects as needed. • Assist in creating flyers or promotional materials using templates or software. • Collaborate with team members to complete tasks and projects. • Specific duties will vary depending on departmental needs and may include other related responsibilities as assigned. Minimal Qualifications Education: High school diploma or equivalent; additional education or training may be required based on departmental needs. Salary: The hourly rate for this position ranges from $15.00 to $30.00, based on available departmental funding. Paid Leave Benefits: The Chicago Paid Leave and the Chicago Paid Sick and Safe Leave are available to hourly employees that are employed in the City of Chicago, including NEIU Extra Help positions. Hours: Part-Time (Up to 28 hours per week) Monday – Friday, Flexible schedule. ( Some position(s) may require evening and weekend availability ). Locations: • Main Campus (5500 N. St. Louis Ave. Chicago, IL 60625) • El Centro Campus ( 3390 North Avondale Ave. Chicago, IL 60618) • CCICS Campus ( 700 E Oakwood Blvd, Chicago, IL 60653) Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals. Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.

Apply at Northeastern Illinois University