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Environmental Services Technician

Silver Cross Hospital · New Lenox, IL · $16.00–$18.55 an hour · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your past housekeeping experience. What kinds of spaces did you clean and what was your routine?

What they are checking: Whether their past work shows the steady habits needed to clean the same areas well every shift.

The posting asks for excellent customer service skills. Tell me about a time you helped someone who was upset or lost.

What they are checking: Whether they see themselves as part of the patient experience and can be kind under pressure.

This job has repetitive tasks every day. How do you keep the quality high on your hundredth room as on your first?

What they are checking: Whether they have the discipline to avoid cutting corners when the work gets routine.

This shift is 7a to 3:30p with every other weekend. Tell me how you have handled a schedule like that before.

What they are checking: Whether they can reliably commit to weekend work, which keeps the hospital clean every day of the week.

What would you do

A patient asks you to come back later because they are resting, but that room is on your list. What do you do?

What they are checking: Respecting the patient while still making sure the room gets cleaned and the supervisor knows about any delay.

You find a spill in a busy hallway right as visitors are coming through. What do you do first?

What they are checking: Whether they put safety first by marking the hazard right away before anyone slips.

About the work

How is cleaning a hospital room different from cleaning an office or a hotel room?

What they are checking: Whether they understand that hospital cleaning is about stopping infection, not just making a room look neat.

You walk up to a room with an isolation sign on the door. What do you do before you go in?

What they are checking: Following isolation precautions and the right PPE, which protects them and the next patient in that room.

Walk me through how you clean a patient room after discharge, from start to finish.

What they are checking: Whether they work in a logical order, clean to dirty and high to low, so nothing is missed.

How do you handle cleaning chemicals safely, and what would you do if you did not know what a product was for?

What they are checking: Reading labels and asking rather than guessing, since mixing chemicals or using the wrong one can hurt people.

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The full job description

As published by Silver Cross Hospital.

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated. Summary: Performs tasks in maintaining and cleaning areas of the hospital. Performs repetitive tasks in maintaining and cleaning an assigned area of the hospital. Assures the sanitation and appearance of their areas of responsibility. Requirements: High School education or equivalent preferred. Previous housekeeping experience required. Excellent customer service skills. Work Shift Details: Days, 1st shift 7a - 3:30p; every other weekend Department: ENVIRONMENTAL SERVICES Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: · Medical, Dental and Vision plans · Life Insurance · Flexible Spending Account · Other voluntary benefit plans · PTO and Sick time · 401(k) plan with a match · Wellness program · Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The expected pay for this position is listed below: $16.00 - $18.55 The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

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