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Environmental Services Technician, 2nd Shift

City of Hope Chicago · Zion, IL · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to finish a lot of work quickly. How did you stay organized?

What they are checking: Time management on a busy second shift when rooms need turnover fast.

This shift is 2:30 to 11 p.m. with every other weekend and holiday rotation. How will that work for you?

What they are checking: Real availability and reliability for an evening and weekend schedule.

Tell me about a time a coworker or supervisor gave you feedback on your work. What did you do?

What they are checking: Openness to coaching and pride in doing the job well.

What would you do

You are cleaning a room and a patient wants to chat. How do you handle that while staying on schedule?

What they are checking: Kindness to patients while still finishing assigned work.

The nurse needs a room turned over fast for an incoming patient, but you are in the middle of another task. What do you do?

What they are checking: Prioritizing patient flow and communicating with nursing staff.

What would you do if you saw a safety hazard, like a wet floor or broken equipment, in a hallway?

What they are checking: Whether they take ownership of safety problems they notice even when the problem is outside their assigned tasks.

About the work

Walk me through how you clean a patient room after a patient on isolation precautions is discharged.

What they are checking: Knowledge of infection control steps that protect fragile cancer patients from germs.

Why does cleaning matter so much in a hospital where many patients have weak immune systems?

What they are checking: Understanding that their work directly affects patient safety and infection rates.

How do you safely handle sharps, spills or chemotherapy waste you find while cleaning?

What they are checking: Safety habits with hazardous materials that protect themselves and others.

How do you make sure you are using the right cleaning product and the right contact time?

What they are checking: Attention to disinfectant instructions that make cleaning actually work.

Practice this interview out loud.

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The full job description

As published by City of Hope Chicago.

Environmental Services Technician, 2nd Shift About City of Hope , City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas. The successful candidate: Schedule: Monday - Friday, 2:30 PM - 11:00 PM, with every other weekend and holiday rotation. The Environmental Services Technician is a member of the City of Hope Environmental Services team and is responsible for performing established cleaning procedures to provide non-clinical sanitation support throughout assigned hospital areas. This role operates equipment and utilizes appropriate tools, products, and supplies to maintain a clean, safe, and welcoming environment for patients, visitors, and staff. Responsibilities include, but are not limited to: • Dusting, vacuuming, mopping, and sanitizing assigned areas • Cleaning furniture, fixtures, and other common surfaces • Emptying trash and disposing of waste appropriately • Maintaining patient rooms, hallways, offices, and common areas • Following infection prevention, safety, and environmental standards • Supporting a positive patient and visitor experience through excellent customer service Education: • High School Diploma or GED preferred Experience: • Healthcare Environmental Services experience preferred Knowledge, Skills, and Abilities: • Ability to read, write, and follow oral and written instructions • Strong customer service skills • Ability to work effectively in a team environment • Strong attention to detail and organizational skills • Ability to prioritize tasks and maintain a clean, safe environment City of Hope is an equal opportunity employer. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. Please note : City of Hope is committed to a safe and transparent hiring experience. Please be aware that scammers may attempt to impersonate our organization through fake job postings, emails or interviews. • Apply only through our official website or trusted partner platforms. • City of Hope will never request payment or fees at any stage of the hiring process. • We will not request sensitive personal or financial information prior to the acceptance of a formal offer. • All communications will come from official @coh.org email addresses. • Interviews are conducted only through approved, professional channels. • Be cautious of unsolicited communications, urgent requests or opportunities that seem inconsistent with standard hiring practices. • If you receive any suspicious communication, please report it to careers@coh.org .

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