JobsAdvocate Health

Environmental Services Technician II - 2ND SHIFT

Advocate Health · Oak Lawn, IL

Posted Sep 16, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to clean up a spill or emergency mess quickly. What did you do first?

prioritization and calm response under time pressure in a clinical setting

Tell me about a time a patient or family member was upset while you were cleaning their room. How did you handle it?

tact, patience, and customer service skills in emotionally charged situations

Describe a time you disagreed with a coworker about how a task should be done. How did you resolve it?

conflict resolution skills in a team environment

Have you ever had to lift or move something heavy, like furniture, as part of a job? How did you make sure you did it safely?

awareness of physical safety practices and willingness to ask for help or use equipment

Tell me about a time you kept working carefully even when no one was checking on you.

self-motivation and reliability without close supervision

Technical

Walk me through how you'd strip and refinish a hard surface floor in a hospital hallway. What steps do you take from start to finish?

whether the candidate actually knows the process and sequence, not just the vocabulary

How do you handle hazardous or medical waste, like sharps containers, and what precautions do you take when transporting them?

real knowledge of DOT/hazardous waste handling rules rather than assumed common sense

How do you tell regular trash from recyclables in your daily routine, and what happens if something gets mixed up?

attention to procedure and whether they know consequences of errors

What does confidentiality mean to you in a hospital setting, especially when you're cleaning rooms and might overhear or see things about patients?

understanding of HIPAA-adjacent expectations for non-clinical staff

Situational

If you found a soiled linen bag that had been sitting too long near a patient area, what would you do?

understanding of infection control urgency and whether to act versus wait for instruction

You're asked to do a terminal clean on a discharge room and an OR room needs cleaning at the same time. How do you decide what comes first?

ability to triage competing priorities during peak periods

What does AIDET mean to you, and how would you use it with a patient who seems anxious?

familiarity with the hospital's specific communication framework and genuine application, not just recall

What would you do if you noticed the floor machine or another piece of equipment wasn't working right, but you still had rooms to finish?

judgment about safety and equipment maintenance versus rushing to meet deadlines

This role sometimes requires stepping into discharge room cleaning or OR cleaning duties when staffing is short. How do you feel about being cross-trained into new tasks on short notice?

flexibility and openness to variable job duties beyond the core role

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Advocate Health.

Department: 11906 Advocate Christ Medical Center - Environmental Services Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Week 1 off days Sunday and Thursday Week 2 off days Tuesday and Saturday Pay Range: $19.80 - $29.70 Major Responsibilities: Scrub, strips, polishes and refinishes floors using appropriate equipment and/or supplies. Operates various types of cleaning equipment, both mechanical and electrical, i.e. ringers, vacuum, electric floor machines, sweepers, etc . Clean or sanitize after emergency spill as requested. Analyzes floor or carpet conditions and determines proper cleaning techniques, following department processes. Maintains hard surface floors and carpets following department process. Exhibits timely and satisfactory completion of all job assignments. Exercises initiative by seeking additional tasks from group leader or other associates when time permits. Uses and maintains equipment, keeping clean and in good repair. Keeps work area in orderly, clean and safe condition. Waste must be disposed of in a timely manner to assure hospital cleanliness. Collects hazardous and medical waste according to hospital processes/DOT/RSPA training provided hazardous and pharmaceutical. Replaces and transports sharps containers to waste staging area. Collects soiled linen. Removal and disposal of rubbish from selected areas, following safety guidelines. Separates regular and recycle trash according to procedure. Operates waste compactors safety and efficiently. Clean and/or sanitizes all garbage/waste disposal containers. Customer Satisfaction-Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. Displays patient and tact when dealing with other hospital personnel. Presents department in a positive manner to all contacts. Maintains courteous and pleasant attitude to patients, families and other contacts. Maintains confidential patient and departmental information. Utilized AIDET with both Internal Customer and External Customers, meeting system goal. Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates. Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situations. Provides support for the following services. Arranges furniture for meeting, workshops and community affairs according to specification of responsible department/individual as required. Relocate furniture, equipment, etc., as requested. Completes terminal cleans as needed. Cross-trained on discharge room cleans and OR cleaning to accommodate Hospital needs during peak periods or staffing needs, and complete Housekeeping Aide duties as needed. Completes discharge room clean following hospital process. Completes OR cleaning following hospital processes. Demonstrates commitment to professional growth and competence: Attends all mandatory departmental and hospital meetings and in-services. Completes annual CBT's required. Follows written department goals and objectives, and review annually with Manager. Seeks education and learning experiences in areas of identified growth needs and review progress during annual evaluation. Maintains responsibility for attendance and punctuality Maintains proper attendance requirement outlined in the Hospital Policy and Procedure Manual. Plans for special days off in advance and submits written requests for time off to department management for approval per departmental guidelines. Requests PTO time in accordance with departmental policy. Provide adequate notice to department management absences, and in a accordance to departmental policy calls two hours prior to the beginning of shift. Education/Experience Required: High School Diploma/GED or equivalent work experience 1-2 years experience with prior housekeeping experience preferred Basic computer skills preferred Knowledge, Skills & Abilities Required: Able to operate small electrical equipment i.e., vacuum cleaners Excellent customer service skills Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels and other safety materials) NA Physical Requirements and Working Conditions: Job responsibilities involve walking, standing, bending, climbing and lifting throughout the work day. Ability to lift up to 35 pounds iwthout assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associte when available. Unique lifting/movement situations will be assessed on a case by case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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