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Director of Therapy Operations

ClearSky Health · Eau Claire, WI · Full time

Posted Mar 31, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you developed a therapist into a stronger clinician or leader.

What they are checking: Whether they coach and mentor rather than just manage schedules.

Tell me about a time you had to manage a therapy budget or productivity targets.

What they are checking: Whether they can balance cost with quality and explain tradeoffs to their team.

As a founding leader, how would you shape the culture of the therapy department?

What they are checking: Whether they have a clear idea of the team they want and how to build it from day one.

What would you do

You'd help open this hospital in Eau Claire. How would you build therapy services from the ground up?

What they are checking: Whether they can plan staffing, equipment, workflows and policies before patients arrive.

How would you recruit therapists to a new hospital in a smaller market?

What they are checking: Whether they have realistic ideas for attracting therapists where the pool is limited.

A therapist's documentation keeps missing key details. How do you address it?

What they are checking: Whether they fix quality problems directly and supportively, since documentation drives compliance and payment.

How do you work with the Director of Nursing Operations to make nursing and therapy one team?

What they are checking: Whether they can build shared goals across departments, which rehab outcomes depend on.

About the work

How do you staff PT, OT and speech so patients get their required therapy hours every day?

What they are checking: Whether they understand inpatient rehab intensity rules and how missed minutes affect patients and compliance.

Which outcome measures would you watch for therapy, and how would you use them?

What they are checking: Whether they track functional gains and discharge outcomes and use them to improve care.

What equipment and technology would you want in a new rehab gym, and how would you decide?

What they are checking: Whether they choose based on patient needs and evidence, not just the newest equipment.

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The full job description

As published by ClearSky Health.

Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve. We’re Opening Winter 2026—and Building an Exceptional Team! ClearSky Rehabilitation Hospital is coming to Eau Claire, WI , and we’re looking for an inspiring Director of Therapy Operations to help lead the way. This is a unique opportunity to join a state‑of‑the‑art rehabilitation facility where your leadership will directly shape therapy services, patient outcomes, and culture from day one. If you’re a dedicated clinician ready to elevate care and make a difference, we want you on our team. Click here to watch a video and learn more about what it is to be a part of the ClearSky Rehabilitation team. 🌟 What We Offer: Your Path to a Rewarding Career Starts Here! 🌟 • Competitive Compensation • Comprehensive Benefits Package including Medical, Dental, Vision • 401k Matching • Student Loan Repayment and Tuition reimbursement • Professional Development Opportunities to include CEU Opportunities • Health and Wellness Programs • Career Advancement • Inclusive and Supportive Culture • Work Life Balance • Employee Recognition Program The Director of Therapy Operations leads and supports the daily operations of the therapy department, with responsibility for patient care quality, operational efficiency, and staff management. This position drives departmental projects, supports strategic objectives, and ensures regulatory compliance and standardized practices are consistently followed. Job Duties include, but are not limited to: • Directs the functions of the therapy department and develops, maintains, and implements therapy policies and procedures that conform to current standards of therapy practice and operational policies while maintaining compliance with state and federal laws and regulations. • Oversees therapy department staffing, retention, and development and participates in coaching, discipline, and performance evaluations. Provides education, direction and mentorship of the therapy team’s function, purpose, and goals. • Prepares annual capital and operating budget for therapy department. Monitors department expenses on designated schedule. Works with management staff of all third party payers on problems, solutions and new programs. • Collaborates with senior leadership and is actively involved in performance improvement process as well as with interdepartmental team to integrate therapy services with the total patient’s health care plan. Participates in all admission decisions, and monitors patient outcomes. • May be required to work during inclement weather and other staffing emergencies. Requirements for consideration: • Current licensure as a Physical Therapist, Occupational Therapist or Speech Language Pathologist is required • Minimum of three years’ experience in a hospital therapy management level position is required • Masters’ degree or working towards completion strongly preferred • Current CPR Certification is required • Must maintain acceptable driving record, current driver’s license and insurability We value our employee’s skills, talents and input. We believe in maintaining hospital environments where employees are valued, treated with dignity, respected, provided educational and training opportunities recognized and rewarded. These values are included in our competitive and comprehensive compensation and benefits.

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