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Diet Clerk

Endeavor Health · Elmhurst, IL · $18.68–$26.15 an hour · Part time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to be patient with someone who was hard to understand on the phone.

What they are checking: Whether they can help patients who are sick, confused or hard of hearing with kindness.

This is per diem with rotating shifts, weekends and holidays. How available are you?

What they are checking: Whether they can give real availability, which is what makes a per diem worker useful.

Have you worked food service in a hospital before, and what did you learn from it?

What they are checking: Whether they understand that patient meals are part of care, not just customer service.

What would you do

You'd answer patient calls for room service meal orders at Elmhurst Hospital and enter them in CBORD. How would you handle a patient who orders something their diet doesn't allow?

What they are checking: Whether they gently explain the diet limit and offer good options instead of placing the order or being blunt.

A patient is upset because their meal came late and cold. What do you say?

What they are checking: Whether they stay calm, apologize sincerely and get the problem fixed with the kitchen.

A patient with a food allergy orders something that may contain it. What do you do?

What they are checking: Whether they treat allergies seriously and check before sending an order to the line.

About the work

What's the difference between a clear liquid diet and a full liquid diet?

What they are checking: Whether they know common hospital diet types well enough to guide patient orders correctly.

How would you help a patient on a diabetic or low-sodium diet choose a meal they'll enjoy?

What they are checking: Whether they can steer patients to allowed foods in a friendly way that still respects their tastes.

How do you stay accurate entering orders when the phones are ringing nonstop at lunch?

What they are checking: Whether they double-check entries under pressure, since a wrong meal can harm a patient.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $18.68 - $26.15 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Diet Clerk • Location: Elmhurst Hospital • Per Diem, as needed • Hours: Rotating shifts, M-F between 5:00AM - 7PM with rotating weekends and holidays What you will do: • The Diet Clerk is responsible for operating the room service call center, answering the phone when patient calls for their meal order, and entering meal orders into the CBORD system for transmission to the room service line. • This position needs to be familiar with all menu offerings, diet variations, and specifics of what may be ordered by patients based on their physician prescribed diet. What you will need: • Certification : State of Illinois Food Handler Training Certificate Program (ANSI Accredited) required within 30 days of start • Preferred : High School Diploma or GED and minimum of one year of food service experience in a healthcare setting Benefits (For full time or part time positions): • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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