JobsJump Trading

Data Center Technician

Jump Trading · Chicago, IL · IT Infrastructure + WCW

Posted Sep 11, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Walk me through the last time you had to figure out where a new server or rack could physically go, including power and cooling requirements before it was installed.

whether the candidate actually does hands-on capacity planning rather than just following a ticket

Tell me about a time you managed or directed an onsite technician from a Datacenter Managed Services provider who wasn't doing something the way you needed it done.

ability to oversee third-party vendors and hold them accountable without being physically present

Tell me about a time inventory or asset records didn't match what was physically in the data center. How did you find and fix the discrepancy?

discipline around asset tracking and whether they treat documentation as optional

Tell me about a piece of hardware you diagnosed and repaired yourself, servers, network gear, or storage, and how you knew it was a hardware issue and not something else.

genuine break-fix experience versus swapping parts blindly

This role has irregular hours and expects reliable availability. Walk me through a time your schedule got disrupted by an urgent work issue and how you handled it.

honesty about willingness and ability to meet the on-call, unpredictable nature of data center work

Technical

What cabling standards have you worked with, and can you tell me about a time you had to troubleshoot a connectivity issue that turned out to be a bad cable or bad termination?

real hands-on cabling knowledge versus book knowledge

How do you approach basic troubleshooting from the Linux command line when a server isn't responding the way you expect?

actual comfort at the command line, not just familiarity with the concept

Describe the electrical and cooling basics you'd check before signing off that a rack has enough capacity for new hardware.

depth of understanding of power and cooling fundamentals, since this isn't a general IT support role

What's your experience with high-density cabinets or liquid cooling, even if it was just observing or assisting?

exposure to the specific newer infrastructure this role explicitly deals with

Situational

Say a critical cabinet loses cooling in the middle of the night and you're remote, not onsite. What do you do first, and who do you call?

judgment under pressure and knowledge of escalation paths when not physically present

If a colocation provider tells you a request will take three weeks but your team needs it done in three days, how do you handle that conversation?

vendor relationship skills and realistic expectation setting without burning bridges

How would you go about writing a standard operating procedure for something like a routine cable audit, if none existed yet?

ability to create documentation and standards from scratch, a stated job duty

Two projects come in at once, a new hardware install with a tight deadline and a capacity planning review that's overdue. How do you decide what to prioritize?

time management and organizational judgment in a fast paced, understaffed environment

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The full job description

As published by Jump Trading.

<p>Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems.</p> <p>Production Infrastructure is a global team of technologists who architect, build, and maintain our world-class infrastructure. From designing and deploying our global low-latency network and datacenter architecture, to optimizing application deployment and monitoring infrastructure, Production Infrastructure engineers span the whole stack, leveraging research and automation to consistently adapt and innovate our infrastructure to scale and drive our trading and evolving business.</p> <p>Jump's Production Infrastructure team is responsible for the datacenters, networks and supporting systems that power both Jump's global low latency environment and high-performance computing (HPC) clusters. In this role you’ll have an opportunity to work with the latest in server, network and storage technology such as high-density cabinets and liquid cooling. You’ll also exist in a capacity that will allow project ownership from start to finish.</p> <p>What You'll Do:</p> <p>Remotely manage data center infrastructure (power, cooling, hardware, cabling, tools/supplies, etc.) to provide maximum availability of services.</p> <p>Perform requirements gathering and planning for new hardware installs (i.e. physical location, power and cooling requirements, cabling, etc.).</p> <p>Oversee Datacenter Managed Services providers, including management of onsite technicians.</p> <p>Develop and maintain data center standards and other documentation.</p> <p>Interface directly with colocation providers and hardware vendors (questions, issues or new requests).</p> <p>Work with other teams to coordinate data center work (installation of equipment, cable patching, auditing, etc.).</p> <p>Perform capacity planning activities within the data center (space, cooling, power, cabling plant).</p> <p>Evaluate industry trends and recommend changes and improvements within the Data Center and hardware space.</p> <p>Data center and hardware troubleshooting and break-fix.</p> <p>Assist with shipping and receiving of equipment.</p> <p>Maintain inventory (serialized assets and consumables).</p> <p>Occasional travel to data centers/Jump offices.</p> <p>Other duties as assigned or needed.</p> <p><br>Skills You’ll Need:</p> <p>At least two years onsite Data Center experience.</p> <p>Understanding of data center infrastructure (electrical/power, cooling, mechanicals, safety, etc.).</p> <p>Knowledge of cabling standards/media types and installation best practices</p> <p>Hardware repair experience (data center infra, servers, network devices, storage devices, etc.).</p> <p>Ability to understand basic network designs and topologies.</p> <p>Experience working at the command line of Linux systems doing basic system troubleshooting and running scripts.</p> <p>Excellent written/verbal communication, time management and organizational skills.</p> <p>Ability to work well as part of global team in a fast-paced environment.</p> <p>Extremely high personal standards for work quality.</p> <p>Reliable and predictable availability</p> <p>&nbsp;</p> <p>Benefits include:</p> <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Private Medical, Vision and Dental Insurance</li> <li data-stringify-indent="0" data-stringify-border="0">Travel Medical Insurance</li> <li data-stringify-indent="0" data-stringify-border="0">Group Pension Scheme</li> <li data-stringify-indent="0" data-stringify-border="0">Group Life Assurance and Income Protection Schemes</li> <li data-stringify-indent="0" data-stringify-border="0">Paid Parental Leave</li> <li data-stringify-indent="0" data-stringify-border="0">Parking and Commuter Benefits</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong><span style="font-size: 14px;">Benefits</span></strong></p> <ul> <li style="font-size: 14px;"><span style="font-size: 14px;">Discretionary bonus eligibility </span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">Medical, dental, and vision insurance</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">HSA, FSA, and Dependent Care options</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">Employer Paid Group Term Life and AD&amp;D Insurance</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">Voluntary Life &amp; AD&amp;D insurance</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">Paid vacation plus paid holidays</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">Retirement plan with employer match</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">Paid parental leave</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;"><span style="font-size: 12px;"><span style="font-size: 14px;">Wellness Programs</span><br><br></span></span></li> </ul></div><div class="title">Annual Base Salary Range </div><div class="pay-range"><span>$120,000</span><span class="divider">&mdash;</span><span>$180,000 USD</span></div></div></div>

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