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Coordinator

TJX Companies · Matteson, IL · $16.00–$16.50 an hour · Full time

Posted Aug 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the last time you led a team through a busy shift. What was your plan, and how did it change?

What they are checking: Whether they have real experience directing people and adjusting a plan once the day goes sideways.

Describe a time you made a mistake at work. What did you do about it?

What they are checking: Whether they own errors honestly, which matters in a role built on honesty and integrity.

Tell me about a coworker conflict you helped settle.

What they are checking: Whether they can keep a team working together, since the posting stresses processing as a team.

What would you do

An associate keeps hanging items in the wrong size order after you have shown them twice. How do you handle it?

What they are checking: Whether they can retrain patiently and then hold someone accountable when coaching does not work.

You are full time here. How do you keep standards steady across days when you are not on the schedule?

What they are checking: Whether they think about handoffs and communication so the store does not slip when they are off.

The floor is short on staff and the Coordinator on Duty asks you to pull people off processing. How do you respond?

What they are checking: Whether they can let go of their own goals to support the store and communicate the impact clearly.

How do you make sure customers still get great service when most of your attention is on processing?

What they are checking: Whether they stay customer focused while leading a team whose work is mostly behind the scenes.

About the work

How would you organize a truck delivery so the most important merchandise hits the floor first?

What they are checking: Whether they can orchestrate receiving with priorities in mind instead of just moving boxes in order.

What does it mean to you that merchandise must be tagged, hung, secured and coded before it goes out?

What they are checking: Whether they see each step as protecting pricing accuracy, presentation and shrink, not just busywork.

How would you explain our receiving standards to a brand new seasonal associate on their first day?

What they are checking: Whether they can break a process into simple steps a new person can follow right away.

Practice this interview out loud.

Offer builds a real interview for this exact role at TJX Companies from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by TJX Companies.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service. • Creates a positive internal and external customer experience • Promotes a culture of honesty and integrity; maintains confidentiality • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor • Trains and mentors Associates on established merchandising and processing principles • Ensures merchandise is properly tagged, hung, secured, and coded • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor • Ensures Associates complete tasks and activities according to store plan; prioritizes as needed • Monitors productivity of team and coaches as necessary • Organizes and rotates back stock for easy replenishment • Maintains and upholds merchandising philosophy and signage standards • Maintains all organizational, cleanliness and recovery standards for the backroom area • Ensures compliance with recycling and, where applicable, hazardous waste programs • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates • Provides and accepts recognition and constructive feedback • Partners with Management on Associate training needs to increase effectiveness • Ensures adherence to all labor laws, policies, and procedures • Promotes credit and loyalty programs • Supports and participates in store shrink reduction goals and programs • Promotes safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Able to work a flexible schedule, including nights and weekends • Superior communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Team player, working effectively with peers and supervisors • Capable of lifting heavy objects with or without reasonable accommodation • Able to train others • 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 4808 Lincoln Hwy Location: USA Marshalls Store 0054 Matteson IL This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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