Jobs › TruStage

Consultant III, Privacy Program Compliance (Hybrid)

TruStage · Madison, WI · $114,600–$171,900 a year · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a complex privacy initiative you drove across business and technology teams. How did you keep it moving?

What they are checking: Whether they can lead cross-functional work without direct authority and actually land the result.

Tell me about a time you coached a team member through a hard privacy question. What did you do?

What they are checking: Whether they mentor by building judgment, which a senior lead is expected to do for the team.

Tell me about a time you changed a senior leader's mind on a data use question.

What they are checking: Whether they can be the trusted advisor who influences leaders with clear reasoning rather than authority.

What would you do

A business leader wants to use customer data for a new marketing analytics project. How do you advise them?

What they are checking: Whether they think about purpose, notice, consent and data minimization while still helping the business reach its goal.

A vendor has had a security incident that may involve TruStage customer data. What are your first steps?

What they are checking: Whether they know incident response, notification duties and how to coordinate with Legal and Security quickly.

About the work

If you were asked to assess the maturity of a privacy program, what would you look at and how would you score it?

What they are checking: Whether they use a structured framework and can point to real gaps instead of offering general impressions.

How do privacy and records management requirements fit together, and where do they pull against each other?

What they are checking: Whether they see the tension between keeping records for legal reasons and minimizing personal data.

Which privacy laws are most relevant to an insurer like TruStage, and how do state laws complicate the picture?

What they are checking: Whether they know GLBA, state insurance privacy rules and the growing patchwork of state consumer privacy laws.

How would you build a process for privacy impact assessments that teams don't see as a roadblock?

What they are checking: Whether they can design a risk-based process that scales with the project instead of treating every change the same.

How do you decide which privacy program priorities to tackle first when everything seems important?

What they are checking: Whether they rank work by risk, regulatory exposure and business impact rather than by what is loudest.

How would you measure whether the privacy program is actually getting more mature over time?

What they are checking: Whether they can define meaningful metrics that show real progress rather than counting completed trainings.

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The full job description

As published by TruStage.

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: This position serves as a senior Privacy compliance lead responsible for supporting the continued maturity of TruStage's Privacy program. Working closely with Compliance leadership, this role helps shape and operationalize strategic program priorities, drives complex initiatives and ensures effective integration of privacy and records management requirements across the enterprise. The position serves as a trusted advisor to business and technology leaders, providing expert guidance on privacy and proper data use matters while also offering leadership, coaching, and mentorship to team members and cross-functional partners. Job Responsibilities: • Partner with Compliance leadership to mature Privacy program capabilities, processes and strategic initiatives. • Lead complex privacy initiatives and drive execution of program priorities across the enterprise. • Serve as a subject matter expert on privacy compliance, data use, records management and emerging regulatory requirements. • Provide expert guidance and management on California privacy compliance obligations, including program execution, monitoring, reporting, notice management and implementation of regulatory changes. • Provide informal leadership, coaching, mentorship and strategic guidance to team and business partners while helping build organizational capabilities and team effectiveness. • Proactively identify and assess risks, opportunities and solutions, recommending improvements that strengthen the program. • Take initiative to understand client business. Consult with business, technology and data teams to design compliant, practical solutions that support business objectives while managing risk with privacy-by-design. • Drive innovation and continuous improvement with automation, artificial intelligence, analytics and technology-enabled compliance solutions. • Develop and maintain monitoring, reporting, metrics and governance activities that support effective program oversight and compliance. • Lead cross-functional efforts to interpret and operationalize new laws, regulations and industry expectations. • Influence enterprise decision-making through strong consultation, relationship management and communication. • Deliver training, awareness and educational initiatives related to privacy, data use, records management and compliance expectations. The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time. Job Requirements: • Bachelor's degree in business, compliance, information management, law, information systems, risk management, or a related field, or equivalent combination of education and/or related professional work experience. • 7+ years of experience in privacy compliance, records and information management, regulatory compliance, risk management or related discipline. • Demonstrated experience developing, implementing and enhancing privacy compliance programs. • Experience supporting California privacy compliance programs and regulatory implementation. • Leadership experience with a proven ability to lead through influence and provide mentorship and guidance without direct supervisory authority. • Deep knowledge of privacy laws, data use requirements and information governance principles. • Strong understanding of records and information management practices and controls. • Proven ability to think strategically while independently driving execution and delivering results. • Demonstrated ability to identify risks, opportunities and solutions with limited direction. • Strong business consultation, influence and stakeholder management skills, including the ability to partner effectively with senior leaders. • Experience leveraging artificial intelligence, automation, analytics and technology solutions to improve compliance program effectiveness and efficiency. • Ability to understand and evaluate technical controls, system designs and data management practices. • Strong analytical, problem-solving and decision-making skills. • Exceptional verbal and written communication skills with a demonstrated history of producing polished, high-quality work products. • Demonstrated ability to learn quickly, adapt to changing priorities, navigate ambiguity and proactively advance organizational objectives. • Preferred: Certification(s) from the International Association of Privacy Professionals (IAPP), e.g., CIPP, CIPM and/or CIPT. #LI-LT If you’re ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process. Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status. Base Salary Range: $114,600.00 - $171,900.00 At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important. Accommodation request TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.

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