Jobs › TruStage

Consultant I, Compliance (Hybrid)

TruStage · Madison, WI · $83,100–$124,700 a year · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a compliance issue you researched where the rule wasn't clear. How did you reach a recommendation?

What they are checking: Whether they can work through ambiguity, cite sources and give a practical answer instead of hedging forever.

Tell me about a time you had to tell a business partner something they didn't want to hear. How did it go?

What they are checking: Whether they deliver hard messages with clarity and respect, which keeps the business coming back for advice.

Tell me about a small project you led. What went well and what would you do differently?

What they are checking: Whether they can lead manageable work and reflect honestly on what they learned from it.

How do you stay current on regulatory changes that could affect TruStage?

What they are checking: Whether they have a real habit of tracking changes rather than learning about new rules after they take effect.

What would you do

A product team wants to launch something new next month. How do you help them spot compliance risks early?

What they are checking: Whether they act as a partner who identifies risks early and offers workable fixes rather than just saying no.

A less experienced colleague asks you how to approach a tricky question. How do you help without just giving the answer?

What they are checking: Whether they act as a resource who builds others' judgment, which the role expects at this level.

The business wants a mitigation plan, but your proposal would slow their process a lot. How do you find a middle ground?

What they are checking: Whether they can balance control strength with business practicality and find options that still manage the risk.

About the work

How would you design compliance training that people actually remember instead of clicking through?

What they are checking: Whether they think about audience, real examples and testing understanding rather than just delivering slides.

What regulations do you think matter most for an insurance and financial services company that serves credit unions?

What they are checking: Whether they know the relevant landscape, such as state insurance rules, consumer protection and privacy laws.

How do you decide whether a risk is serious enough to escalate to leadership?

What they are checking: Whether they weigh likelihood, impact and customer harm with sound judgment rather than escalating everything or nothing.

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The full job description

As published by TruStage.

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: This position is responsible for delivering high quality compliance services to clients. Services include research, analysis and training/education on compliance issues in order to meet our business objectives. This role is also responsible for collaborating, educating and advising our business partners on risk identification and mitigation strategies. Job Responsibilities: • Requires in-depth knowledge and experience. • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements. • Uses best practices and knowledge of internal or external business issues to improve products or services. • Solves complex problems; takes a new perspective using existing solutions and approaches changes with flexibility. • Works independently, receives minimal guidance. • Acts as a resource for colleagues with less experience. • Proactively assess and monitor programs, processes and initiatives as they relate to ethics/compliance. Actively identify risks to the business, products, work and associates. • Perform complex compliance reviews, enterprise assessments and policy/procedure reviews to ensure clarity, applicability and compliance with applicable law. • Provide technical analysis of existing and pending legislative activities. • Review service products, marketing materials and business processes for compliance. • Provides strategic direction in the preparation of regulatory filings and/or forms in order to meet business needs and comply with the substance and language requirements of regulatory authorities in all states. • Develop and implement training/education programs. Regulatory Response Support • The Compliance Consultant, Regulatory Response Support, provides compliance support across life insurance, preplanning, AD&D and legacy health, annuities, lending payment protection products, and Commercial P&C products. The position serves as a peer resource to product-aligned Compliance Consultants and assists with regulatory examinations, data calls, regulatory inquiries, audits, and complaint responses during periods of increased workload, major examinations, staff transitions, or other resource-intensive activities. This role is intended to develop broad insurance regulatory response expertise across multiple product lines while providing flexible support to compliance teams as business needs evolve. • Partner with business, operations, data, and technology teams to understand how information is obtained, created, stored, transformed, and reported across the organization, and leverage that knowledge to support regulatory response activities and development of proactive compliance monitoring. • Assist product Compliance Consultants with market conduct examinations, audits, regulatory inquiries, surveys, and information requests, including drafting response narratives, summaries, and exhibits. • Serves as a flexible resource that can be deployed where regulatory workload is greatest and works directly with business partners, including business office, administrative office and enterprise information & technology to collect and organize responsive information: gather data, documentation, business records, procedures, and supporting materials needed for regulatory responses. • Support remediation and follow-up activities arising from examinations or regulatory inquiries. • Prepare draft submissions and supporting materials for review and validation. • Develop familiarity with recurring reporting obligations across multiple product lines and broad knowledge of regulatory expectations and regulatory response practices across multiple product areas. • Serves as a flexible resource that can be deployed where regulatory workload is greatest. The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time . Job Requirements: • Bachelor’s degree in Business, Insurance or related field or equivalent related experience. • 5+ years of experience in insurance, business or government regulations/compliance or equivalent work experience . • Ability to perform technical research and analysis of laws and regulations and apply them to company operations, products and marketing. • Demonstrated organization and project management skills. • Ability to work with limited direction, set priorities and manage deadlines. • Ability to work in a team environment. #LI-LT If you’re ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process. Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status. Base Salary Range: $83,100.00 - $124,700.00 At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important. Accommodation request TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.

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