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Communications Manager

COUNTRY Financial · Bloomington, IL · $114,000–$156,750 a year · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped an executive communicate a difficult message to employees.

What they are checking: Whether they can advise leaders on honest, clear messaging when news is hard.

How do you lead and develop a communications team?

What they are checking: Whether they grow their team's skills and set clear expectations.

Tell me about a communications program you improved based on feedback.

What they are checking: Whether they listen to employees and adjust their approach.

What would you do

How would you build an internal communications plan for a major change, like a new system rollout?

What they are checking: Whether they plan audiences, timing, channels and feedback for change communications.

How do you increase executive visibility in a way that feels genuine?

What they are checking: Whether they can help leaders connect with employees without empty messaging.

Employees are hearing rumors before a formal announcement. What do you do?

What they are checking: Whether they act quickly to address rumors with accurate information.

How do you work with legal and compliance on internal messages?

What they are checking: Whether they can meet review standards while keeping communications timely.

About the work

How do you measure whether internal communications are working?

What they are checking: Whether they look at understanding and behavior, not just open rates.

How do you make complex business information clear and interesting to employees?

What they are checking: Whether they use storytelling and plain language to make information useful.

How do you keep messages consistent across email, intranet, video and team meetings?

What they are checking: Whether they manage messaging across channels with a clear plan.

Practice this interview out loud.

Offer builds a real interview for this exact role at COUNTRY Financial from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by COUNTRY Financial.

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Leads the strategy, planning, and execution of internal communications that connect employees to COUNTRY's mission, values, and business outcomes. Serves as a trusted advisor to leaders, translating complex information into clear, compelling, and actionable communications. Drives employee engagement through strategic storytelling, change communications, executive visibility, and multi-channel communication programs. Evaluates communication effectiveness, identifies opportunities for continuous improvement, and fosters a culture of transparency and connection. Leads, develops, and empowers communications team members to deliver high-impact results. How does this role make an impact? • Leads communication planning and strategy that connects enterprise priorities to clear, timely messaging aligned with corporate objectives , values, brand, and compliance standards. • Partner s closely with executive leadership and business teams to advise on message strategy, development, positioning, and timing for internal and external audiences. • Oversee s the creation, editing, and distribution of internal and external communications—ensuring messages are accurate , engaging, consistent, and delivered through the right channels. • Appl ies strong editorial judgment and audience understanding to integrate and appropriately time communications, develop s style and content guidelines, and ensure s messages drive understanding and comprehension. • Work s collaboratively with marketing, client advocacy, legal, and other stakeholders to manage public image, support external communications, and use s metrics to evaluate communication effectiveness. • Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas . Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster. Do you have what we're looking for? • Demonstrated experience managing internal and external communications teams and programs, including employee communications, media relations, and stakeholder engagement initiatives. • Strong project management and consulting skills, with the ability to translate business priorities into effective communication strategies and plans. • Excellent written, verbal, and interpersonal communication skills, with experience collaborating across functions and influencing diverse audiences. • Typically requires 8+ years of relevant experience or a combination of related experience, education and training, including management experience. #LI-CORP #LI-Hybrid Base Pay Range: $114,000-$156,750 The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience. Incentive Pay: In addition to base salary, this position is eligible for a Short-Term Incentive plan. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations. Come join our team at COUNTRY today!

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