Jobs › Boyd Group (Gerber Collision)

Collision Manager In Training

Boyd Group (Gerber Collision) · Highland Park, IL · $70,000–$90,000 a year · Full time

Posted Aug 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You'll work as a CSR, then a Parts Coordinator, and in other roles before managing. Why does that matter for a future manager?

What they are checking: Whether they see value in learning every job instead of rushing to the management title.

Tell me about a time you led a team or project before having a formal title.

What they are checking: Whether they show leadership potential that the program can build on.

Tell me about a time you had to learn something quickly under pressure.

What they are checking: Whether they can pick up several roles fast during training.

What does a great customer experience mean in collision repair?

What they are checking: Whether they understand the WOW customer focus that the program centers on.

How do you handle a mistake you made in front of your team?

What they are checking: Whether they own errors openly, which builds credibility as a future leader.

Where do you want to be when you finish this program?

What they are checking: Whether their goals match the path toward managing a collision center.

What would you do

How would you approach the role-based certifications to learn each position well?

What they are checking: Whether they plan to truly master each role, not just pass the certification.

While working as a CSR, you see a better way to handle a process. What do you do?

What they are checking: Whether they share ideas respectfully while still learning the current way first.

How do you earn respect from experienced employees who will one day report to you?

What they are checking: Whether they can build trust by working hard and learning from the team.

About the work

What do you think makes a collision center run well day to day?

What they are checking: Whether they understand the basics of workflow, customer service and teamwork in a shop.

Practice this interview out loud.

Offer builds a real interview for this exact role at Boyd Group (Gerber Collision) from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Boyd Group (Gerber Collision).

Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass , our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: Managers in Training are responsible for learning to be experts on Gerber Collision & Glass' processes and every positions’ responsibilities in the WOW Process while WOWing every customer and striving to be the best. Key Job Responsibilities • Ensure consistent execution of WOW (Wow Operating Way) plan. • Take the CSR Role Based Certification and s uccessfully perform the duties of a CSR for several weeks to ensure knowledge of the CSR role. • Take the Parts Coordinator Role Based Certification and s uccessfully perform the duties of Part Coordinator for several weeks to ensure knowledge of the Parts Coordinator role. • Take Estimator Role Based Certification and s uccessfully perform the duties of an Estimator for several months to ensure knowledge of the Estimator role. • Must successfully complete the RBC (role based competencies) for each position in the shop. • Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way. Education and/or Experience Required • High School Diploma/GED required. • College or Military background preferred. • Automotive technical education training preferred. • Completed courses specializing in repair procedures. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: • Annual Paid Time Off (PTO) plans • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week • 6 paid holidays annually • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 • 401(k) Retirement Plan with company match • Employer Paid Short-Term Disability & Life Insurance • Additional Voluntary Life Insurance • Continuing Education Opportunities • Free Prescription or Non-Prescription Safety Glasses annually • Annual Voluntary Uniform Stipend • Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $70,000 - $90,000 / Year Compensation is commensurate with skill, education and experience.

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