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Certified Nursing Assistant - Long Term Care- Second Shift

Mercyhealth · Janesville, WI · $19.79–$28.69 an hour · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you built a good relationship with a resident or their family.

What they are checking: Whether they care about residents as people, which matters in a place people call home.

Tell me about a time a coworker wasn't treating a resident well. What did you do?

What they are checking: Whether they protect residents and report concerns, since abuse and neglect must be reported.

What would you do

A resident who usually walks to dinner is now shuffling and seems confused. What do you do?

What they are checking: Whether they notice a change in function and report it to the nurse right away, as CMS rules require.

A resident with dementia refuses to take a shower. What do you do?

What they are checking: Whether they respect the resident and try a different approach instead of forcing care.

You notice a red spot on a resident's heel. What do you do?

What they are checking: Whether they report early signs of pressure injury to the nurse immediately.

The schedule is 1 p.m. to 9:30 p.m. with alternate weekends and holidays. How does that fit your life?

What they are checking: Whether they can reliably work the hours, since dependable staffing is critical in long-term care.

A resident is losing weight and not eating much. What can you do to help?

What they are checking: Whether they encourage eating, track intake and report changes to the nurse.

About the work

How do you know when a resident who can't speak is in pain or distress?

What they are checking: Whether they read facial expressions, behaviors and body language, which the posting describes in detail.

How do you help residents with range of motion exercises, and why are they important?

What they are checking: Whether they understand that daily movement prevents stiffness and loss of function.

How do you document what you see about a resident's mood or behavior?

What they are checking: Whether they record specific facts the nurse can use for care planning and CMS records.

Practice this interview out loud.

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The full job description

As published by Mercyhealth.

Overview: Cares for patients in the skilled nursing facility settings under direction of nursing staff. Shift: Second Schedule: 4 shifts per week, 1300-2130pm, alternate weekends and Holidays ESSENTIAL DUTIES AND RESPONSIBILITIES • Provides resident care as assigned and per individual resident routine, according to standards of care, under CMS Federal and State Regulations for Skilled Nursing Facilities, and facility policies and procedures. • The ability to identify and document in the medical record the resident's usual and current cognitive patterns, mood and behavior, and whether these present a risk to the resident or others, identifying and documenting how the resident typically displays personal distress such as anxiety or fatigue, recognizing a change in the resident and the resident's functioning and the ability to describe and report such changes to the nurse such as negative verbalizations and vocalizations, facial expressions of grimacing, frowning, or fright, changes in gait, skin color, vital signs, behaviors such as resisting care, distressed pacing, irritability, depressed mood, and or decreased participation in usual physical and/or social activities, loss of function or inability to perform Activities of Daily Living, difficulty eating or loss of appetite and difficulty sleeping according to CMS RAI requirements. • Performs and documents daily range of motion exercises, assisting the resident to transfer from bed to wheelchair, assisting residents daily with bathing, dressing, grooming, transfers and ambulating through the facility, toileting, and eating. • Assists residents to attend activities of their choice • Grooming residents as they wish to be groomed (e.g., removal of facial hair for women, maintaining the resident's personal preferences regarding hair length/style, facial hair for men, and clothing style.) • The ability to describe the care, services and expected outcomes of care they provide; have knowledge of the care and services provided by therapists; have an understanding of the expected outcomes of this care and understand the relationship to the care they provide. • The ability to identify and document , to the extent possible, factors that may underlie the resident's expressions of distress, as well as applying knowledge of lifelong patterns, preferences, and interests for daily activities to enhance quality of life and individualize routine care. • The ability to identifying and understanding that the resident with dementia may be responding predictably given the situation or surrounding. For example, being awakened in the middle of the night in his/her bedroom by staff and not recognizing the staff could elicit an aggressive response. Matching activities for a resident with dementia to his/her individual cognitive and other abilities and tracking the specific behaviors in that resident based on the assessment. • The ability to identifying and document how the resident communicates physical needs such as pain, discomfort, hunger or thirst, as well as emotional and psychological needs such as frustration or boredom; or a desire to do or express something that he/she cannot articulate; • Answers call lights in a timely and appropriate manner ensuring that all of the residents needs to be provided by C.N.A. are met. • Documents all daily care provided according to Federal and State Regulations and standards of care • Maintains a clean work and patient environment. • Maintains supplies, including scanning, stocking and ordering new supplies and disposing of expired or damaged supplies. • Floats to various units based on identified needs. • Participates in department Quality Assurance and Performance Improvement activities. • Provide leadership and training to new CNA's EDUCATION AND/OR EXPERIENCE One year experience as a CNA Continued education that includes: • Communication and Interpersonal Skills • Safety and Emergency Procedures, including Heimlich Maneuver • SNF based CNA skills • Mental Health and Social Services of Residents • Personal Care Skills • Care of Cognitively Impaired Residents • Basic Restorative Services • Promoting Resident’s Independence and Respecting Resident’s Rights • Abuse and Neglect Training • Facility Infection Prevention • Dementia Training CERTIFICATION/LICENSURE Current CNA Certification in state of practice Approved CPR or BLS certification required within 90 days SUPERVISES This job has no supervisory responsibilities PAY RANGE: $19.79 - $28.69 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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