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Certified Nursing Assistant - Long Term Care

SSM Health · Fond du Lac, WI · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

In long-term care, the relationships you build with residents matter as much as the care. Tell me about a resident or person you built a real connection with.

What they are checking: Whether they see residents as people with a home here, not just tasks on a list.

Tell me about a time a resident's family member was unhappy with care. How did you handle it?

What they are checking: Whether they listen respectfully and bring concerns to the nurse instead of getting defensive.

This is a part-time role at 20 hours a week. Why does this schedule and this kind of work fit you right now?

What they are checking: Whether they want long-term care work specifically and will stay reliable on a part-time night schedule.

What would you do

This is a night shift, 10:15 p.m. to 6:15 a.m., in long-term care. What do you think nights look like for residents, and what does a good night shift CNA do?

What they are checking: Whether they understand night care means quiet rounding, repositioning and noticing changes while residents sleep.

A resident with dementia wakes up confused and wants to leave the building. What do you do?

What they are checking: Whether they can redirect gently and keep the resident safe without arguing or using force.

You notice a resident has a red area on their hip that wasn't there last week. What do you do?

What they are checking: Whether they report skin changes to the nurse right away, since pressure injuries can get worse fast.

If you saw another staff member treating a resident roughly, what would you do?

What they are checking: Whether they would report possible abuse right away, which is required by law in long-term care.

About the work

How do you help a resident keep their dignity when they need help with bathing or toileting?

What they are checking: Whether they practice privacy and respect in everyday personal care, which residents notice most.

Walk me through how you reposition a resident who can't move on their own.

What they are checking: Whether they use safe technique and understand why turning on schedule prevents pressure injuries.

How do you take an assignment from the nurse and let them know when something has changed with a resident?

What they are checking: Whether they communicate clearly and promptly with the RN in charge about changes in a resident's condition.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-St Francis Home Worker Type: Regular Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. In this role, you will provide hands-on support in a long-term care environment where the relationships you build with residents are just as important as the care you provide. Your compassion, attention to detail, and ability to work closely with nurses and care teams will help promote comfort, dignity, and quality of life for those you serve. If you enjoy developing meaningful connections and making a lasting impact on residents each day, this role is perfect for you. Department: St. Francis Home - Long Term Care Schedule: Full-time; scheduled 40 hours a week as a day shift Apply today. SSM Health – We bring out the incredible in you, every day. Job Summary: Assists in performing a variety of nursing care services for patients in a long term care setting. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Receives patient care assignment from the registered nurse (RN) in charge. Initiates delegated tasks based on demonstrated competence in performing nursing activities for specific patient age group served. • Collects and documents data for the admission assessment and reassessment at specific times for patient population. Documents and provides appropriate data to the RN and/or LPN for analysis and validation of patient’s response to care or treatment and when significant change occurs in the patient’s condition. • Contributes to safety and quality care by relaying information via charting and communicating to team members. • Informs licensed nurse of any changes in patient condition/needs, of patient complaints, and of patient/significant other educational needs. • Answers patients’ calls for help, takes their vital signs, and monitors their behavior and physical condition for progress or deterioration. Assists with baths, ambulating, feeding, skin care, personal and oral hygiene and making occupied and unoccupied beds. Performs dressing changes, enemas, ostomy care, toileting, turning, cough and deep breathing, catheter care, collection of biological specimens, measuring and recording intake and output of fluids. Competent in use of lifts, tubs, scales and other equipment as needed. Employees younger than 18 years old may not operate a lift without assistance from a coworker at least 18 years old. • Prepares patients for discharge and accompanies them upon dismissal as indicated. • Stocks and maintains supplies and equipment in keeping with patient care needs and cost containment. Utilizes time and supplies economically and conscientiously. • Assists with delegated clerical duties such as answering telephones, relaying messages, transcription of physician orders, preparing and organizing the patient's medical record. • Orients new patients and significant others to the nursing unit. • Performs mechanical and manual operation of equipment as recommended in user's manual, with ability to recognize common mechanical problems and initiate appropriate corrective action. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • Completion of an approved nurse aide training program and passing grade on state of work location required exam. EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Constant standing and walking. • Frequent use of hearing and speech to share information through oral communication. • Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent reaching, gripping, and keyboard use/data entry. • Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements. • Occasional use of vision to judge distances and spatial relationships. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional lifting/moving patients. • Occasional use of smell to detect/recognize odors. • Occasional driving. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois • Certified Nurse Aide (CNA) - Illinois Department of Public Health (IDPH) State of Work Location: Missouri • Certified Nurse Assistant (CNA) - Missouri Department of Health and Senior Services State of Work Location: Oklahoma • Certified Nurse Aide (CNA) - Oklahoma State Department of Health State of Work Location: Wisconsin • Certified Nursing Assistant (CNA) - Wisconsin Nurse Aide Registry Work Shift: Day Shift (United States of America) Job Type: Employee Department: 1927000068 Assisted Living - St Francis Terrace Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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