Jobs › Dutch Bros

Broista – New Lenox, IL

Dutch Bros · IL · Part time

Posted Apr 16, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The job is described as not for everyone. What makes you think it is for you?

What they are checking: Whether they have an honest sense of the pace and energy the job demands.

Tell me about a time you kept a positive attitude when things got busy.

What they are checking: Whether they bring energy even during a rush, which the posting stresses.

What does supporting your crew no matter what look like to you?

What they are checking: Whether they are willing to do any task, from cleaning to restocking, to help the team.

Tell me about a time you got critical feedback. How did you respond?

What they are checking: Whether they take feedback well and use it to improve.

How do you keep moving quickly without making mistakes?

What they are checking: Whether they have habits like double-checking orders while still keeping a good pace.

How available are you for opening and closing shifts?

What they are checking: Whether their schedule fits the long hours the shop is open.

What would you do

A customer at the window is clearly having a bad day. What do you do?

What they are checking: Whether they can show kindness and maybe brighten someone's day without being pushy.

How would you handle a long line when you are still learning the drink recipes?

What they are checking: Whether they ask for help and stay accurate instead of guessing to keep up.

A customer asks for a recommendation. How would you figure out what they would like?

What they are checking: Whether they ask questions about taste rather than just naming the most popular drink.

What would you do if you saw a spill near the window during a rush?

What they are checking: Whether they deal with safety hazards right away even when it is busy.

Practice this interview out loud.

Offer builds a real interview for this exact role at Dutch Bros from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Dutch Bros.

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. At Dutch Bros, we are a fun-loving, mind blowing company, making a massive difference one cup at a time. But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, keep up in a fast-paced environment, and bring the energy onto every single shift. Who You Are: • A people person who thrives on connection and loves making someone’s day. • Adaptable and quick; you can handle a rush and keep the kindness rolling. • Team-oriented and ready to support your crew, no matter what’s needed. • Positive and considerate; you bring the energy, even when it gets busy. • Committed to growth and always looking for ways to improve. What You’ll Do: • Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun. • Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service. • Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world. • Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop. • Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts. • Keep it Clean. Maintain a tidy workspace and follow food safety standards. What to Expect: • Fast-paced, high-energy work. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts—so take those breaks to recharge! • Crew-first mentality. We support each other, have everyone’s backs, and get the job done together. • Weather-ready. Be prepared for all conditions; we’ve got Dutch gear to help! • Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout). • Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings. • Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards. Why You’ll Love It Here: • We’ve got your back. Competitive pay, tips, and opportunities for career growth within the shop, HQ, and or warehouse & fulfillment opportunities. • Perks on perks. Free drinks & food on shift, Dutch Bros swag, and a work environment like no other. • Make a difference. Every cup you serve supports local communities and brings people together. • Room to grow. We believe in developing our people: Broista today, leader tomorrow. If you’re ready to radiate kindness, make an impact, and take part in something bigger than yourself, then we’d love to meet you! Compensation: Up to $21.00 per hour Number includes an average tip of $6.00 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting. If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

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