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Broista – Loves Park, IL

Dutch Bros · Loves Park, IL · Part time

Posted Sep 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

As the face of Dutch Bros at the window, what kind of first impression do you want to make?

What they are checking: Whether they understand they represent the brand in every interaction.

Tell me about a time you had to work hard physically for a long stretch.

What they are checking: Whether they can handle a job that keeps them moving and on their feet all shift.

Tell me about something you got better at because you kept practicing.

What they are checking: Whether they show a commitment to growth and improvement over time.

What does hustling with heart mean to you?

What they are checking: Whether they can balance speed with genuine care for each customer.

How do you treat coworkers when you are having a bad day?

What they are checking: Whether they keep kindness toward the crew even when they are not at their best.

Why would you be a good fit for the Loves Park crew?

What they are checking: Whether they can explain what they bring to the team in a genuine way.

What would you do

It is pouring rain or freezing outside and customers are still lined up. How do you keep the energy up?

What they are checking: Whether they stay positive and show up in bad weather, which the posting calls out.

A customer is undecided and the line behind them is long. How do you help them choose quickly?

What they are checking: Whether they can guide customers efficiently with good questions.

Your coworker forgot to restock cups before the rush. What do you do?

What they are checking: Whether they solve the problem together without blaming.

How would you handle a customer who says they were overcharged?

What they are checking: Whether they listen, check the order calmly and involve a lead if needed.

Practice this interview out loud.

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The full job description

As published by Dutch Bros.

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time. But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift. Who You Are: • A people person who thrives on connection and loves making someone’s day. • Adaptable and quick; you can handle a rush and keep the kindness rolling. • Team-oriented and ready to support your crew, no matter what’s needed. • Positive and considerate; even when it gets busy or during inclement weather you continue to show up. • Committed to growth and always looking for ways to improve. What You’ll Do: • Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun. • Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service. • Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world. • Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop. • Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts. • Keep it Clean. Maintain a tidy workspace and follow food safety standards. What to Expect: • Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts! • Crew-first mentality. We support each other, have everyone’s backs, and get the job done together. • Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help! • Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout). • Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings. • Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards. Why You’ll Love It Here • We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities. • Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other. • Make a difference. Every cup you serve supports local & national communities and brings people together. • Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you. At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?! Compensation: Up to $21.00 per hour Number includes an average tip of $6.00 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting. If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

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