Broista – Fairview Heights, IL
Posted Jan 12, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
What do you think makes a customer want to come back to the same coffee stand every day?
What they are checking: Whether they understand that relationships and consistency drive loyalty more than the drinks alone.
Tell me about a job or activity where you had to learn a lot of details quickly.
What they are checking: Whether they can learn a large drink menu and standards fast.
The line is long and you can feel yourself getting stressed. What do you do?
What they are checking: Whether they have ways to stay steady and focused when things get hectic.
What does good teamwork look like in a small space like a coffee stand?
What they are checking: Whether they communicate and move around coworkers smoothly in tight quarters.
Tell me about a time you made a mistake at work or school and how you fixed it.
What they are checking: Whether they take ownership and learn from mistakes.
How available are you for early mornings, late nights and weekends?
What they are checking: Whether their schedule fits a shop that is open long hours every day.
What would make you proud at the end of a shift here?
What they are checking: Whether they find meaning in connecting with people and helping the crew.
What would you do
A customer orders something off-menu that you have never heard of. What do you do?
What they are checking: Whether they ask questions and try to make it work while staying friendly.
How would you handle a customer who is rude to you at the window?
What they are checking: Whether they stay kind and composed without taking it personally.
How would you remember a regular's name and order?
What they are checking: Whether they make the effort to build personal connections with regulars.
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Practice this out loudThe full job description
As published by Dutch Bros.