Jobs › OneMain Financial

Branch Manager - West Beverly

OneMain Financial · Chicago, IL · $57,900–$82,450 a year · Full time

Posted Aug 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coached a struggling employee into a solid performer.

What they are checking: Whether they give real-time coaching and actionable feedback, which the posting emphasizes.

Tell me about a time you got feedback from your own manager that was hard to hear.

What they are checking: Whether they stay open to feedback and keep growing as a leader.

What would you do

How would you set up your first month as manager of the West Beverly branch?

What they are checking: Whether they have a plan to learn the team, the numbers and the community before making changes.

A top performer is cutting corners on compliance to hit numbers. What do you do?

What they are checking: Whether they put compliance first even when it costs short-term results.

The branch is behind on loan goals halfway through the month. What do you change?

What they are checking: Whether they diagnose the cause with data before pushing the team harder.

A customer is upset about a payment issue and wants to speak with the manager. How do you handle it?

What they are checking: Whether they model the customer service standard they expect from the team.

About the work

Walk me through how you run a team meeting that motivates people and ties back to branch goals.

What they are checking: Whether they can lead short, focused meetings that actually change performance.

How do you oversee collections so the branch improves delinquency without hurting customer relationships?

What they are checking: Whether they can balance collection results with respectful treatment and compliance.

How do you find and hire good people for a branch like this?

What they are checking: Whether they actively build talent pipelines instead of waiting for openings to fill themselves.

How do you train your team on branch operations and compliance changes?

What they are checking: Whether they make training stick through practice and follow-up, not just one meeting.

Practice this interview out loud.

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The full job description

As published by OneMain Financial.

At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals. In the role • Build a customer focused environment , ensuring all lending o ptions are presented and modeling excellence in service • Conduct engaging meetings that motivate and align the team with branch goals • Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge • Oversee collection activities , consulting with customers on overdue accounts and developing mutually beneficial solutions • Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals • Provide actionable feedback to support team members growth and promote a culture of continuous improvement • Inspire high performance while ensuring adherence to policies and regulations • Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges • Work closely with peers and management, remaining open to feedback a nd continuously seek professional growth. Target base salary range is $57,900 -$82,450 , which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. REQUIREMENTS • H igh School Diploma/GED • Leadership experience with coaching and leading a team • Proven experience with meeting sales goals • Ability to obtain insurance licensing within 6 months of start date where required Preferred Requirements • College degree or experience with underwriting, credit decision, or related financial industry experience LOCATION: On site SCHEDULE: Monday-Friday during standard business hours, with occasional extended hours and Saturday shifts Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances • Up to 4% matching 401(k) • Employee Stock Purchase Plan (10% share discount) • Tuition reimbursement • Paid time off ( 15 days ’ vacation per year, prorated based on start date) • Paid sick leave as determined by state or local ordinance (prorated based on start date) • 11 Paid holidays (4 floating holidays, prorated based on start date) • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,  we’ve  looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level,  we’re  committed to an inclusive culture, career development and  impacting  the communities where we live and work. Getting people to a better place has made us a better company for over a century.  There’s  never been a better time to shine with OneMain. Key Word tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership Save job OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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