Jobs › OneMain Financial

Branch Manager

OneMain Financial · Madison, WI · Full time

Posted Sep 10, 2026 · We last checked this listing on Oct 6, 2026

Apply at OneMain Financial

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coached someone who was struggling to meet their goals.

What they are checking: Whether they give real-time coaching that changes results.

How do you hire and keep strong talent in a competitive job market?

What they are checking: Whether they can attract and develop a high-quality, diverse team.

Tell me about a time you received feedback from your manager that was hard to hear.

What they are checking: Whether they stay open to feedback and keep growing, as the posting expects.

How do you build a branch that's involved in its community?

What they are checking: Whether they connect the branch to the local community, which the posting values.

What would you do

How do you run a team meeting that actually motivates people toward branch goals?

What they are checking: Whether they can energize a team, not just share numbers.

A customer is several months behind. How do you work with them on a solution?

What they are checking: Whether they can find a fair solution that helps both the customer and the company.

Your top seller is cutting corners on compliance. What do you do?

What they are checking: Whether they enforce rules consistently, even for high performers.

Your branch is behind on its monthly goal with one week left. What do you do?

What they are checking: Whether they can make a practical plan under pressure without pushing unethical shortcuts.

About the work

How do you make sure your branch stays compliant with lending laws and regulations?

What they are checking: Whether they build compliance into daily routines and training.

How do you make sure every lending option is presented to customers?

What they are checking: Whether they understand fair, complete service and how to check that it happens.

How do you train your team on collections and branch operations?

What they are checking: Whether they can teach these skills in a way that sticks.

Practice this interview out loud.

Offer builds a real interview for this exact role at OneMain Financial from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by OneMain Financial.

At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals. In the role • Build a customer focused environment , ensuring all lending o ptions are presented and modeling excellence in service • Conduct engaging meetings that motivate and align the team with branch goals • Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge • Oversee collection activities , consulting with customers on overdue accounts and developing mutually beneficial solutions • Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals • Provide actionable feedback to support team members growth and promote a culture of continuous improvement • Inspire high performance while ensuring adherence to policies and regulations • Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges • Work closely with peers and management, remaining open to feedback and continuously seek professional growth. REQUIREMENTS • H igh School Diploma/GED • Leadership experience with coaching and leading a team • Proven experience with meeting sales goals • Ability to obtain insurance licensing within 6 months of start date where required Preferred Requirements • College degree or experience with underwriting, credit decision, or related financial industry experience LOCATION: On site SCHEDULE: Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shifts Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances • Up to 4% matching 401(k) • Employee Stock Purchase Plan (10% share discount) • Tuition reimbursement • Paid time off ( 15 days ’ vacation per year, prorated based on start date) • Paid sick leave as determined by state or local ordinance (prorated based on start date) • 11 Paid holidays (4 floating holidays, prorated based on start date) • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,  we’ve  looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level,  we’re  committed to an inclusive culture, career development and  impacting  the communities where we live and work. Getting people to a better place has made us a better company for over a century.  There’s  never been a better time to shine with OneMain. Key Word tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Apply at OneMain Financial

More branch manager roles