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Branch Manager - Menomonee Falls, WI

Wintrust · Menomonee Falls, WI · $71,000–$95,000 a year · Full time

Posted Aug 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Menomonee Falls is a Wisconsin market and this posting calls Wintrust Wisconsin's Bank rather than Chicago's Bank. What would you want to understand about this community before your first month is out?

What they are checking: Local market instinct in a market distinct from the Illinois branches.

Tell me about a performance issue you handled where the employee did not agree with you.

What they are checking: Accountability under disagreement, which the posting includes as a duty.

Describe someone you hired who turned out better than the interview suggested. What did you learn?

What they are checking: Whether they learn from hiring outcomes, since a manager's judgment about people shapes the whole branch's performance.

Wintrust also posted a Branch Manager in Homer Glen, Illinois and relationship bankers across several suburbs at the same time. Why this branch for you?

What they are checking: Whether they have a real reason for choosing this branch, since several similar roles were posted at the same time.

Wintrust runs sixteen bank charters and this branch sits in Wisconsin. What do you want to know about which charter this is, the team size and the pay range?

What they are checking: Whether they ask about the structure and terms behind a multi-charter branch.

What would you do

Walk me through coaching a banker whose numbers are fine but whose customers do not come back.

What they are checking: Coaching on quality rather than quantity, which branch metrics can hide.

How do you find small business customers in a suburb where the big banks already have relationships?

What they are checking: Whether they can win small business customers from big banks, since the posting names business development against established competitors.

An escalated customer wants something the bank will not do. How does that conversation end well?

What they are checking: Whether they can say no and still keep the customer, since escalations often end with an answer the customer does not want.

About the work

What do you check on a branch walk-through that most managers skip?

What they are checking: Whether they take ownership of branch operations and facilities, since a manager is responsible for more than sales results.

How do you schedule a branch so it is covered at the busy times without carrying too much cost?

What they are checking: Whether they can staff busy times without wasting money, since scheduling is part of the role and affects both service and cost.

Practice this interview out loud.

Offer builds a real interview for this exact role at Wintrust from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Wintrust.

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Wisconsin’s Bank® as a Branch Manager! Why join us? • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) • Competitive pay and annual discretionary bonus eligible • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few • Family-friendly work hours • With 200+ community bank locations, we offer opportunities to grow and develop in your career • Promote from within culture What you’ll do: As the Branch Manager, you will be responsible for managing daily branch operations while actively developing existing and new customer relationships. The branch manager works with other lines of business to maximize growth and profitability of the banking center. • Oversee branch operations, including hiring, training, scheduling, and facility management • Manage the sales performance of the banking center staff by conducting coaching sessions, overseeing staff development, and addressing employee performance issues as needed • Resolve escalated customer matters • Perform Personal Banker duties as necessary • Establish and enhance the bank's presence in the local community by participating in networking events and initiating outbound calling efforts to drive branch sales Qualifications: • High School diploma or GED required; college degree or related banking experience preferred • Previous retail banking and managerial experience • Previous business development experience and experience working with small business customers Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated salary range for this role is $71,000 - $95,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills, and experience. #LI-ONSITE From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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