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Branch Manager

Airgas · Fond du Lac, WI · Full time

Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You oversee daily store operations toward sales and margin goals. Tell me about a time you improved margin at a location you ran.

What they are checking: Whether they understand margin, not just sales volume, and have moved it through specific actions.

Tell me about a time you had to cut expenses at a branch without hurting customer service.

What they are checking: Their judgment in controlling costs while protecting the experience that keeps customers coming back.

How do you build a team that hits sales goals without pushing customers into things they don't need?

What they are checking: Whether they drive results through good service and product advice instead of pressure.

Tell me about a time you hired someone who didn't work out. What did you learn?

What they are checking: Their hiring judgment and honesty about mistakes in building a store team.

What would you do

A counter employee is great with customers but keeps making errors on cylinder paperwork. How do you handle it?

What they are checking: Whether they coach to a standard on compliance tasks without losing a strong customer-facing employee.

A big local contractor is upset about a backorder and threatening to switch suppliers. What do you do?

What they are checking: How they protect key accounts by solving problems quickly and communicating honestly.

How would you work with outside sales reps who bring business to your branch?

What they are checking: Whether they see the branch as part of a larger sales effort and coordinate with field reps.

About the work

How would you decide how much inventory to carry in a retail shop selling gases, welding equipment and safety supplies?

What they are checking: Whether they can balance stock levels against cash tied up and the cost of being out of stock.

What would you look for first when walking into a store to judge whether it's safe and well run?

What they are checking: Whether they notice facility safety, organization and cylinder storage the way a good branch leader should.

What reports or numbers would you check every week to know how your branch is doing?

What they are checking: Whether they manage by data such as sales, margin and inventory turns rather than by feel.

Practice this interview out loud.

Offer builds a real interview for this exact role at Airgas from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Airgas.

R10094635 Branch Manager (Open) Location: Fond du Lac, WI - Retail shop How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT , HONOR and VALUE diversity. Airgas is Hiring for a Branch Manager in Fond du Lac, WI ! We are looking for you ! • Base pay plus bonus opportunities! • Monday - Friday, no weekend w ork! • Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. • Support for Parents: We offer up to 14-week paid child birth benefits to support growing families. • Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. • Early Access: Your benefits start after just 30 days of employment The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting. Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency. • Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries. • Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities. • Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits. • Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports. • Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch. • Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions. • Conduct periodic performance reviews for branch associates. • Act as a bridge between employees and manage ________________________ Are you a MATCH? Required Qualifications: • High school diploma or equivalent. • Must operate in a drug-free workplace. • Proven managerial experience in a customer-facing environment, coupled with demonstrated expertise in Profit and Loss (P&L) management and the strategic use of Key Performance Indicators (KPIs) to drive performance. • Valued experience in people leadership with a dedication to supporting team growth and alignment , coaching , mentoring , and team development . • Skill in fostering alignment within complex customer relationships and guiding and supporting distribution center operations. • Background in supporting and leading teams within a retail or industrial distribution environment. • Ability to lift up to 50 lbs and occasionally up to 125 lbs with the aid of material handling equipment. • Proficient computer skills and an interest in learning new digital tools. • The ability to navigate multiple priorities concurrently. • Self-motivate d with a focus on contributing to the overall team's success. • Excellent verbal and written communication skills to effectively act as a bridge between staff and management. ​ Preferred Qualifications: • Bachelor Degree in related field. • 5+ years’ experience in sales with a track record of meaningful contributions and experience in the welding industry . • Experience with inventory cultivation and vendor relationship support. • Computer experience or basic knowledge of SAP . ________________________ Benefits We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice

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