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Banquet Server

Choice Hotels · La Crosse, WI · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience serving at banquets, weddings or other events.

What they are checking: Whether they know the pace and teamwork of event service, which is different from restaurant serving.

Tell me about a time an event got very busy and the team had to pull together. What did you do?

What they are checking: Whether they step in to help others rather than staying only in their own section.

What does 100 percent guest satisfaction look like at a banquet where guests barely speak to servers?

What they are checking: Whether they understand that quiet, attentive, timely service is what makes events go well.

What would you do

A guest tells you they have a severe nut allergy, but they were served the standard dessert. What do you do?

What they are checking: Whether they act fast to remove the dish, alert the captain and kitchen, and take allergies seriously.

How do you handle a guest at a wedding who has clearly had too much to drink?

What they are checking: Whether they know responsible alcohol service and when to involve a manager.

The schedule calls for flexible availability, including weekends. How does that work for you?

What they are checking: Whether they can work the weekend events where most banquets happen.

A meeting planner asks you to change the coffee break time at the last minute. What do you do?

What they are checking: Whether they pass changes to the banquet captain right away instead of handling it alone.

About the work

Walk me through how you set a banquet table for a plated dinner.

What they are checking: Whether they know proper place settings, which shows they can follow the event's standards.

How do you serve a plated meal to a table of ten so everyone gets their food at about the same time?

What they are checking: Whether they understand coordinated service, which is key to a smooth banquet.

How do you set up and break down a banquet room quickly and safely?

What they are checking: Whether they can handle the physical setup and teardown work that comes with events.

Practice this interview out loud.

Offer builds a real interview for this exact role at Choice Hotels from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Choice Hotels.

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice ® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice ® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges ® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit  www.choicehotels.com . The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. The Banquet & Event Server is responsible for creating 100% guest satisfaction by providing food and beverage service to banquet guests. SHIFT: Full Time | 30-40 Hours per Week | Flexible Availability Required, Including Weekends PAY: $7.30 + Guaranteed Service Fee Pool RESPONSIBILITIES: Responsibility #1 (50%) : • Providing exceptional customer service to guests while creating memorable moments Responsibility #2 (30%) : • Prepares order for presentation and serves food, coffee, water and other beverages Responsibility #3 (20%) : • Maintain cleanliness and order in banquet spaces to ensure customer satisfaction before, during and after banquet functions REQUIREMENTS: • Excellent customer service and verbal communication skills • Ability to prioritize tasks and anticipate customer demands • Highly organized – demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time PHYSICAL DEMANDS: • Ability to lift up to 25 pounds on a regular basis, and up to 75 pounds occasionally • Ability to maneuver up to 150 pounds, occasionally, for short periods of time • Able to set up and take down tables, chairs, stages, and other banquet meeting fixtures • Ability to push and pull carts weighing up to 200 pounds, occasionally • Ability to stand for extended periods of time, constantly Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law. In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.

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