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Automotive Technician

CarMax · Milwaukee, WI · $20.20–$35.40 an hour · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you made a mistake on a repair. How did you find out and what did you do?

What they are checking: Whether they own mistakes openly, which matters when the next driver's safety depends on the work.

What are you working on right now to grow your skills, whether that's certifications or new systems?

What they are checking: Whether they are committed to growing their technical level over time, which the role emphasizes.

How do you keep your bay clean and your tools organized, and why does that matter to you?

What they are checking: Whether they share the shop's standards for safety and precision in a clean, modern environment.

What would you do

You find a problem during reconditioning that wasn't on the work order and will add time. What do you do?

What they are checking: Whether they communicate scope changes and follow the process instead of quietly fixing or ignoring them.

A coworker asks you to sign off on a car you didn't fully check because the lot needs it today. What do you say?

What they are checking: Whether their integrity holds when schedule pressure pushes against quality standards.

About the work

A car comes in with an intermittent electrical issue that you can't reproduce. Walk me through how you'd diagnose it.

What they are checking: Whether they diagnose methodically with wiring diagrams and testing instead of throwing parts at a problem.

What tools and equipment are you most comfortable with, and what would you need training on?

What they are checking: An honest read of their skill level so tasks can be matched to experience, as the posting describes.

Walk me through a brake job from inspection to road test. What do you check that a rushed tech might skip?

What they are checking: Their thoroughness on safety systems, since CarMax standards focus on safety and reliability.

How do you approach a multi-point inspection on a vehicle we're reconditioning for sale?

What they are checking: Whether they inspect consistently and document findings the same way every time, not just look for obvious problems.

How do you diagnose a steering or suspension complaint like a pull, clunk or vibration?

What they are checking: Their practical knowledge of chassis systems and whether they isolate causes before replacing parts.

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The full job description

As published by CarMax.

7179 - Milwaukee-Metro Parc - 11011 Metro Blvd, Milwaukee, Wisconsin, 53224 CarMax, the way your career should be! Position Overview As an Automotive Technician, you’ll play a key role in ensuring every vehicle meets CarMax standards for safety, quality, and reliability. This is more than a job-it’s an opportunity to love what you do in a clean, modern, climate-controlled environment designed for success. At CarMax, you’ll use your technical expertise to diagnose, repair, and recondition vehicles, from engines and brakes to steering and suspension systems. Join a team that values integrity, precision, and innovation, and experience a workplace where your growth matters as much as the cars you service. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities • Inspect, diagnose, and repair vehicles to meet CarMax standards, with tasks aligned to your experience level. • Perform automotive services from basic maintenance to complex mechanical and electrical repairs. • Complete multi-point inspections and accurately document findings and completed work following established processes. • Repair or replace vehicle components such as trim, seals, and panels, supporting reconditioning efforts. • Assist with alignment, suspension, and performance diagnostics, gaining independence as your skills grow. • Collaborate with teammates to meet production goals and uphold CarMax values of integrity, respect, transparency, and accountability while developing technical expertise. • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications • Basic to intermediate experience in automotive repair, including engines, brakes, suspension, or HVAC systems. • Knowledge of workplace safety protocols and compliance standards. • Ability to multitask in a high-volume, fast-paced environment. • Strong attention to detail with clear verbal and written communication skills. • Physical stamina and manual dexterity, including the ability to lift, walk, and stand for extended periods. • Valid driver’s license required. Preferred Qualifications • Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2) About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. The hourly rate for this position is: $20.20 - $35.40 Commissions: This position is eligible for commission. Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commissioned are eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

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